![](https://play-lh.googleusercontent.com/a/ACg8ocJpV58yUAexQo7KIjoXRCiKLKE0eI2h5ouFHITvA3_wDJM8EQ=s32-mo)
Emily Johnson
So, it used to work fine, and it works fine on my fiances phone. But any time I try to use the app, it will refresh what I'm doing every 2 seconds and takes me to the "please wait" screen I cannot even book an appointment. I have deleted and reinstalled, updated, almost anything you can think of. It has been like this for just a little less than a year.
10 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
- Flag inappropriate
- Show review history
Company switched to this from teladoc, app does not load.. Update: I unistalled and reinstalled- still doesnt load. ---However--- if you go to the playstore find the app page and open from there it will work. The Doc from Richmond was very informative and helpful, quick to call me.(changed to 3 stars). Will change to 5 when I can just load it up by touching the app.
18 people found this review helpful
First Stop Health
January 8, 2020
Kyle, sorry you experienced a consistent crash on load, that's frustrating. Could you please update the application? The older version has some issues that we have fixed. If you still face any issues, please contact us at (888) 691-7867, we have people always standing by to help even if the application is experiencing issues. Be well.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVA9Z6Z-0h-ZrX7YHqhcLcgqYfvtQxucEg6wURR_F8RvXLpNW02=s32)
CrackerJack
I appreciate the service, but it's not geared towards truck drivers who spend there time out on the roads. It's convenient for getting your requirements on RX, but it's not convenient for the hassle us truck drivers have to go through just to get them. Having to refill your prescriptions every 30 days is an absolute nightmare. Depending on where we are in the US, it can be literally impossible. LabCorp visits are also nearly impossible because what LabCorp has parking space for a 75' semi?