First Stop Health

3.7
133 reviews
50K+
Downloads
Content rating
Everyone
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About this app

First Stop Health gives employees access to a U.S.-based doctors 24/7 for diagnosis and treatment of illnesses including infections (e.g. sinus, eye, ear or skin), sore throat, women's health issues or medication refills. Virtual access to board certified doctors avoids lengthy and expensive trips to the doctor’s office, urgent care, or the emergency room. Wait times are usually less than 5 minutes, and prescriptions can be ready in less than an hour.



First Stop Health is available exclusively as an employee benefit to our clients' employees and their families. Most members have access with no copay or consultation fee.



No pre-registration is required. Download the app and talk to a First Stop Health doctor via telephone or video in minutes.
Download the app and talk to a First Stop Health physician via telephone or video in minutes.
Updated on
Apr 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Personal info
This app may collect these data types
Personal info, Health and fitness and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.7
133 reviews
Emily Johnson
May 5, 2022
So, it used to work fine, and it works fine on my fiances phone. But any time I try to use the app, it will refresh what I'm doing every 2 seconds and takes me to the "please wait" screen I cannot even book an appointment. I have deleted and reinstalled, updated, almost anything you can think of. It has been like this for just a little less than a year.
8 people found this review helpful
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A Google user
January 4, 2020
Company switched to this from teladoc, app does not load.. Update: I unistalled and reinstalled- still doesnt load. ---However--- if you go to the playstore find the app page and open from there it will work. The Doc from Richmond was very informative and helpful, quick to call me.(changed to 3 stars). Will change to 5 when I can just load it up by touching the app.
19 people found this review helpful
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First Stop Health
January 8, 2020
Kyle, sorry you experienced a consistent crash on load, that's frustrating. Could you please update the application? The older version has some issues that we have fixed. If you still face any issues, please contact us at (888) 691-7867, we have people always standing by to help even if the application is experiencing issues. Be well.
Kiwi
January 8, 2023
They were great on the first call, even scheduled an appointment for Christmas, which I was confused, but was relieved I would have support on the holidays. And as a gift, the therapist never called; for the appointment or to reschedule. I have also found out I can no longer use the app for some reason? Definitely put this app on the list of companies that really don't care for your mental health.
6 people found this review helpful
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What's new

New: Redesigned visit rescheduling for easier use.
Improved messaging with thread type indication.
Various user experience enhancements.
Bug fixes and performance improvements.

App support