
Kirby McDonald
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this is crazy. it only allows for passwords between 8 and 12 characters. wanted to use a 16 character password and it wouldn't allow it. worst part is after signing up it didn't even tell me, I literally had to reset the password and only then did it say. the whole sign up process is painful and annoying. having such a low character limit for passwords seems insecure.
State Bank of Southern Utah
February 25, 2026
Kirby, we apologize for your experience. Thank you for your feedback. We will pass this along to our team.

Kirk Jones
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Location controls work exactly the opposite as they should. I intuitively think the app will reject transactions from outside the area I select. instead, the app rejects transactions from inside the area I select.

Heather Johnson
no longer works on my phone
State Bank of Southern Utah
November 20, 2025
Hi Heather, sorry for the experience you're having with the app. Please contact us at 435-865-2300 and we can look into your specific issue.