Fiserv Logistics ARG is Fiserv's official mobile application for managing installation, support, and maintenance orders for POS terminals in Argentina.
The application is designed exclusively for internal use by authorized technicians and operations teams.
Main Features
Viewing and managing work orders
Tracking installations and technical visits
Real-time order status updates
Access to merchant and POS equipment information
Camera capture for automatic recognition (OCR) of the order number or terminal configuration coupon
Camera Usage
The device's camera is used exclusively to scan information from the configuration coupon in order to correctly identify the work order.
The captured images are stored securely and encrypted.
Camera access requires explicit user authorization.
Location Usage
The application uses the device's location to geolocate the technician and determine their proximity to the merchant or POS terminal associated with a work order.
This functionality optimizes the assignment, tracking, and validation of technical visits.
Location access requires explicit user authorization and can be configured in device permissions.
Security and Access
The application uses secure authentication mechanisms.
Access is restricted exclusively to users authorized by Fiserv.
Managed information is protected using security practices aligned with corporate standards.
Additional Information
This application is not intended for the general public or end users. Its use is restricted to authorized technical and operational personnel.
Internal app for Fiserv technicians: POS orders and visits