5chat - Live chat for websites

5chat

About this app

Transform your customer service and supercharge your sales with 5chat! Engage with your website visitors in real-time, right from your Android device. Never miss another lead or an opportunity to help a customer again.

5chat is the powerful mobile companion for your website's live chat. Whether you're a small business owner, a startup founder, or part of a customer support team, our app gives you the freedom and flexibility to manage conversations from anywhere, at any time. Provide instant, high-quality support that builds trust and drives conversions.

KEY FEATURES
🗣️ Talk With Visitors On The Go
Your customers are online 24/7, and now you can be too. Directly receive and respond to chats from your website visitors wherever you are. Whether you're in the office, at home, or on the move, you are always connected to your clients. The sleek, intuitive chat interface makes responding to customer queries effortless and fast.

🔔 Instant Push Notifications
Never miss a lead! Get real-time push notifications for every new chat, incoming message, and important event. Our reliable alert system ensures you can respond in seconds, dramatically improving customer satisfaction and increasing your chances of making a sale.

🧠 All The Information At Your Fingertips
Gain powerful insights into every visitor. Before you even type a word, you'll have access to crucial context information, including:

📍 Visitor Location: See the visitor's city and country.
🌐 Contextual Details: Know which page they are on (CurrentUrl) and the title of the page (PageTitle).
👤 Visitor Status: See if they are currently online on your website.
This vital information allows you to provide personalized, proactive, and highly effective support.

🤝 Manage & Collaborate With Your Team
Teamwork makes the dream work. 5chat is built for collaboration.

Assign Conversations: Easily assign chats to yourself or other team members, ensuring the right person is handling the query.
Shared Inbox: View all "Assigned" and "Unassigned" conversations in a clear, organized list to effectively manage your team's workflow.
Seamless Handoffs: Split complex conversations between co-workers or co-founders without your customer ever feeling the friction.
WHY 5CHAT?
Boost Sales: Engage with potential buyers while they are actively Browse your products. Answer questions, offer recommendations, and guide them through the checkout process. As seen in our screenshots, you can even help customers fix an order mistake (like the wrong shoe size) before it ships!
Improve Customer Loyalty: Providing fast, accessible, and helpful support is the #1 way to build lasting customer relationships. Show your clients you care by being there when they need you most.
Generate More Leads: Proactively engage with every person who visits your website. Turn casual browsers into warm leads and, ultimately, into loyal customers.
Getting Started is Easy:

Sign up and install the 5chat widget on your website.
Download this Android app.
Log in and start talking to your customers!