FiveMinder: AI Receptionist

FiveMinder

About this app

Saved verbatim at mobile/assets/store/full-description.txt (easier to copy from than scrollback):

Never miss another customer call.

FiveMinder puts an AI receptionist on your business phone number. It answers every call and every text — day or night, in your voice, with your information — takes messages, answers real questions, books appointments, and rings your phone the moment a caller actually needs you.

Never Miss a Customer Call
• Answers on the first ring, 24/7 — no voicemail, no hold music, no lost leads
• Knows your business: trained on your website, documents and FAQs, so it answers like your best employee
• Books appointments straight into your calendar
• Captures every caller's name, number and reason for calling
• Speaks your customers' language, and switches automatically mid-conversation
• Sounds human — a natural, real-time voice, not a phone tree

Watch Any Call Live — and Take It Over
• Read the transcript of a call your assistant is handling, as it happens
• Type or speak an instruction mid-call, and your assistant follows it
• Take the call over yourself in one tap — the caller never has to start again
• When your assistant is unsure, it asks you: answer from your phone and it carries on

Your Calls, Your Rules
• Give your assistant its own number, or let it pick up only the calls you miss
• Ring me first: your phone rings, and the assistant steps in only if you can't answer
• Live transfer: when a caller asks for you, your phone rings — tap to take the conversation over
• Let it answer the calls you miss on your personal line, too
• Flip any number between "assistant answers" and "ring me" in one tap

A Real Business Phone in Your Pocket
• Make and receive calls on your business number, from anywhere
• Keep your personal number private — customers only ever see your business line
• Two calls at once, hold, mute, speaker, Bluetooth and full in-call controls
• A dialler built around people: start typing a name or a number and it finds them
• Contacts from your FiveMinder account and from your phone, so you always know who's calling
• Get a new local number in minutes, without leaving the app

Texts, Answered
• Your assistant replies to texts sent to your business number
• Give it an objective — book them in, get their address, follow up on a quote — and it works toward it
• The full thread stays in your inbox, pictures and voice notes included, and you can step in whenever you like

See Exactly What Happened
• A summary and a full transcript of every call your assistant handled
• Play back recordings, whenever you choose to turn them on
• Search your calls and texts, and know what a customer asked before you call them back
• Usage, spend and daily trends at a glance

Set It Up From Your Phone
• Guided setup for a new assistant: greeting, voice, personality, languages and transfer rules
• Invite your team, choose what each person can see, and route calls to their phones
• Notifications the second a text lands or your assistant picks up a call
• The app speaks English, Spanish, French, Italian, Persian and Simplified Chinese

Built for the people who can't drop everything to answer the phone: contractors, clinics, salons, agencies, brokers and small teams who would rather do the work than chase missed calls.

FiveMinder requires a FiveMinder account. Calling and messaging use your account's phone numbers, and usage is billed to your account credits. Microphone access is used for calls. Contacts are matched on your device to show who's calling and are never uploaded.

What’s new

• Unlock the app with Face ID or your fingerprint
• A notification you tap while signed out now opens what it was about
• Stop the app signing you out on its own
• Never claim a team scope for your own account
• Hand a live call to anyone on the directory
• A hand with the reply when the assistant is switched off
• Clear the "on a call with…" alert when the call is over
• Setup ends on a real phone call, and says what it has read