TECHGO

naysof iberica

About this app

TechGo is the app for field technicians working with FIXARR. It's designed for the daily operations of technical support services: from the first call in the morning to collecting payment from the last customer, all from your mobile device and in real time.

Receive your assigned service requests, navigate to the customer, perform diagnostics, record parts and expenses, generate the work order, collect the customer's signature, and get paid instantly. No paperwork, no unnecessary calls, and no need to return to the office.

WHAT YOU CAN DO WITH TECHGO

Real-time services
• Receive assignments instantly with push notifications
• View customer, device, and fault details
• Call or message the customer via WhatsApp with a single tap
• Get directions to the address with Google Maps

On-site service
• Record the diagnosis and tasks performed
• Add spare parts and manage your van's inventory
• Capture expenses with a photo (automatic OCR reading)
• Take before and after photos of the service

Closing and payment
• Automatically generate the work order in PDF format
• Collect the customer's digital signature on screen
• Securely collect card payments directly from the app

Maintenance and routes
• Manage preventive maintenance with its checklist
• Optimize your workday with Route Mode
• Keep track of your spare parts and equipment

Your workday and your team
• Clock in and out
• View your workdays and hours
• Request vacations and Absences
• Direct chat with the office

DESIGNED FOR REAL WORK
TechGo is fast and fluid on mobile, with a clear design for one-handed use on the job site. Everything a technician needs, in one place.

IMPORTANT
TechGo is a professional tool. To use it, you need an account provided by your company, which must work with FIXARR. If your company doesn't yet use FIXARR, visit fixarr.es for more information.
TechGo is part of the FIXARR ecosystem, the comprehensive platform for technical service companies.

What’s new

Se retiran permisos de fotos y videos que no se usaban: las fotos se eligen con el selector del sistema. Aviso de ubicacion visible antes de iniciar sesion y mejoras de estabilidad.