خدمات الكهرباء الذكية

The Egyptian Electricity Holding Company

About this app

The application of smart services for electricity is designed to be compatible and integrated with all other electronic services provided to the citizen, which enables him to apply for his own services electronically, through an integrated and secure digital system that depends on the application of the standards of effective use that the citizen needs, and the provision of electronic payment services to citizens in ease and ease. The application allows integration with electronic payment service providers and banking systems, as it allows citizens the ability to follow up on the status of providing their services at any time and anywhere without the need to go to service centers.
The application is characterized by the fact that it integrates with all systems and between the unified database of customers, and allows following up the status and effectiveness of communication channels and providing the service according to the specified standards, as well as providing the notification system to deal with technical problems that the collection points may face to deal with and providing technical support.

Ratings and reviews

Ineffective and useless application, and the customer service is terrible. I've reported my issue multiple times, and while they claimed to have fixed it, nothing actually improved; it felt like they just filled in a blank field and then mark the issue as done. GKYS.

Very complicated application doesn't give what you want, can not change language, wasted more than one hour to find how can I get a copy of my bill paid through Fawry no way, also they make it so difficult to go around the application like ترتيب تصاعدي ؟ no one knows what they want, finally couldn't get the info Needed even from service 121!!!! very poor service I asked her if the tariff went up? how much did I consume in July? she answered you can get it from the website?? nothing

Very bad, almost useless app. You cannot pay your "postpaid" invoice by credit card (got an error with fawry code). I think this is the simplest and most commonly used service and still not working properly. Haven't tried other services. Extremely disappointing.

What’s new

● عرض نافذة توضيحية عند توقف التطبيق بسبب أعمال الصيانة.
● تمكين المواطن من تعديل طلب حجز الموعد في حال لم يحن موعده بعد.
● إضافة تحسينات أمنية لتعزيز حماية التطبيق