FlameTech

FlameTech Solutions

About this app

FlameTech is shop management for small independent auto repair shops. Know what every car needs, show the customer why, and keep the whole visit connected, from check-in to the next service reminder.

Free to use. No credit card required.

Sign in with your FlameTech shop account and use the same account on Android phones and tablets and in your desktop browser, with access based on each team member’s role.

CHECK IN AND SCHEDULE
• Customers and vehicles on file; scan or type a VIN and the vehicle details fill in
• Concern, mileage and reason for visit captured in one flow
• A vehicle timeline of what was done and what is due at today’s mileage
• Online appointment requests with a staff inbox

INSPECT WITH EVIDENCE
• Technicians record findings on their phone, with photos and videos on every step
• Draw on a photo to mark exactly what was found
• Measurements checked against the optimal, warning and critical ranges you set

QUOTE AND GET APPROVAL
• Quotes built from the findings, photos and measurements, with parts and labor itemized
• Customers review and approve from a link on their phone; advisors can record phone approvals
• Your warranty and service terms on every quote and invoice

COMPLETE THE WORK
• Approved work becomes jobs with step-by-step work steps and proof of repair
• Require measurements and before-and-after photos before a step can be completed
• A work report the customer can open, with photos

INVOICE AND GET PAID
• One-step invoicing with your tax, fees and discounts
• Cash, check, card and ACH payments recorded, including partial payments
• Customers pay by card online from the invoice link, through Stripe
• Customers, invoices and payments sync to QuickBooks Online after setup

KEEP CUSTOMERS COMING BACK
• Service history saved automatically, with email reminders when service is due
• When a work order closes, the services due next become the reminder before the customer leaves
• A customer portal for service records, quotes and invoices
• Review invitations after a paid visit

SERVICE PACKAGES
• Define your standard jobs, work steps, parts, labor and required evidence once
• Start from ready-made packages and adapt them for each visit

PARTS AND INVENTORY
• Stock levels with low-stock alerts, suppliers and purchase orders
• Scan a part’s barcode or SKU when adding it to inventory

REPORTS AND SHOP SETUP
• Revenue, receivables, work pipeline, quote and inventory reports
• Your own statuses, and roles for owner, manager, advisor and technician
• Shop details, logo, hours and labor rates

Online payments require a Stripe account and QuickBooks sync requires a QuickBooks Online account; provider fees and terms apply. QuickBooks is a registered trademark of Intuit Inc.

Questions or setup help: [e-mail]

What’s new

• License plate scanning reads plates by state format and offers the right alternatives when a character is unclear
• Scanning a plate in customer search looks up every likely reading before asking you to pick one
• Confirm decoded vehicle details in a modal before saving, with unconfirmed values called out
• Clearer error when a vehicle identifier is already on file