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The customer services of call center is nothing.I send my parcel to customer but the product not arrive to customer.After four, five days they changed the customer phone number and received the parcel themselves. I called call center many times. But no answers no response. If the parcel can not be delivered, the parcel should be return to the owner. Instead, they take the parcel as own .I will go to meet the Flash Express office at Tambom Bang Phut ,Pakkret 11120 tomorrow. Very disappointed!
4 people found this review helpful
2 times a parcel was marked as delivered but was not delivered. On the app I can see that one parcel was marked as delivered on 18.7. but the signature was from 20.7. And it was not my signature. Complicated to get the money back from the seller in such cases. I tried to contact Flash Express Customer Service, but it's basically impossible to get a response from them. In both cases it was the same driver. Stay away from this service if you do not want your parcels to disappear.
32 people found this review helpful