flash express

FlashExpress

About this app

Flash Express, your personal assistant application, lets you manage your shipments at your fingertips. Just one app to receive packages at your doorstep. With no admission minimum and can still speak to employees in real time via the LIVE CHAT function.

Function within the app
๐ Call to receive packages to the front of the house There is no minimum admission.
๐ Call to receive from all areas in Thailand
๐ The service is available 365 days a year.

Track your parcel
๐ Package tracking 24 hours a day
๐ Easy search by phone number
๐ Check both receiver and sender
๐ Automatically notify the parcel status on the app

"Radar" function
Dig into your shipment statistics to help you manage and plan a professional strategy for your business.

Chat with employees through LIVE CHAT.
Talk to employees through the app. To facilitate your customers to use the service quickly.

Other functions
๐ Cash on Delivery (COD)
๐ Print label via Flash Toy
๐ Order for various packing equipment
๐ Edit delivery information manually
๐ Claim

Ratings and reviews

The worst delivery company. They marked my order DELIVERED but I didn't receive my parcel. Plus they didn't take a picture of where they delivered my parcel. I've been calling the rider and the company's customer service but no one answered my call. If I can rate them ZERO, I will certainly do.

The app is trash. All I need is tracking my parcel but the app forced me to register or login with them. The service is awful. My parcel took almost a week to deliver (and by the time I'm writing a review, I haven't received the package yet). Their customer services takes ages to contact, either on live the website live chat or on the call center. Would recommend you to use other service provider.

Live chat features are unusable. My parcel is "being delivered to me" for 2 days and no one knows where it is. Customer support is useless. Also once, I scheduled for a parcel pickup and no one came at the scheduled time. And the driver's phone number displayed on the app are not even of the driver but a random person. Seriously use ANY other delivery service. Flash Express sucks, plain and simple.