Toktiv: Twilio VOIP Calls, SMS

53 reviews
Content rating
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About this app

Toktiv is a companion app for your Twilio account to make and receive calls, send, and receive SMS. Toktiv offers a free trial period so you can evaluate our product for 30 days. However, charges might be applicable as per the billing plan on your associated Twilio account. The 30 days free trial includes a fully functional product for up to 3 users. Our paid plan starts with just $2 per month for each user, which includes the calls feature. You can include SMS and conference features for $1 each based on your requirement.
No hassles of remembering the password and the username as you can choose your Apple or Google or Microsoft accounts to sign in.
An administrator can add unlimited users to the Toktiv account on a paid subscription.
You will be able to manage the Board Number of Toktiv, and up to 4 digits extension number for each of your users by assigning a direct number. In addition to that, one can enable or disable users as well through the Toktiv app. You can also set up a URL for Call Disposition and choose which Call Parameters need to be passed on to that URL. This will enable your users to add Call Dispositions to any external CRM or Customer Service systems that you may use.
Making and receiving calls and sending and receiving SMS services on Toktiv are subject to the permissions granted by the administrator of your organization’s Twilio account. You can also quickly view your device contacts from within the Toktiv app, to make quick calls to your contacts. If your administrator has enabled call recording on Twilio, then you will also be able to listen to your call recordings from the Call History. Call Disposition can also be made from the Call History if it has been enabled by your administrator on the Toktiv app.
Please note that the call quality will depend on the internet speed on your device.
Updated on
Jan 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data isn’t encrypted
You can request that data be deleted
53 reviews
The Man Voiss
December 8, 2020
Log in options are terrible, calls drop constantly, notifications are buggy and sometimes don't even come through (several missed calls that I wasn't even notified of). Every call, whether you pick it up or not causes a missed call email notification. Doesn't work in the background. Doesn't notify you of sms messages. Dispositions webhook doesn't work right. Far from being an effective solution and will cost you more in missed opportunities than any other paid option from a legit developer.
4 people found this review helpful
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Gerardo Lopez
February 4, 2023
Please let us sign in without linking a google/ms/apple account to it. Terrible options.
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Flatworld Edge LLC
March 21, 2023
Hello! We regret the inconvenience this has caused. But this is a design decision that we made in order to eliminate the need for our customers to remember another set of username/password specifically for Toktiv.
Frankee Oysters
October 17, 2020
Who needs push notifications on a VoIP app - app needs to be opened and refreshed. Shame because it works well, how ever unless you enjoy opening and refreshing the app every 10 seconds to receive any new class or SMS... It's useless.
5 people found this review helpful
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What's new

- Friendly name search in Caller ID
- Confirmation on Auth token update
- UI Enhancement and bug fixes