Flex-Ops: WhatsApp Team Inbox
Everyone
info
1+
Downloads
About this app
Flex-Ops turns your business WhatsApp number into a real shared team inbox — the mobile companion to the Flex-Ops WhatsApp Business platform.
SHARED TEAM INBOX
Connect your whole team to one WhatsApp Business number. Everyone sees the same conversation list, in real time, from their own phone — no more passing one device around the office.
NO MORE "WHO REPLIED TO THIS CUSTOMER?"
Every message shows who sent it. Assign conversations to a specific agent, see who's handling a chat right now, and hand off conversations to a teammate without losing context.
MESSAGE CUSTOMERS OUTSIDE THE 24-HOUR WINDOW
WhatsApp only allows free-form replies within 24 hours of a customer's last message. Flex-Ops lets your team send pre-approved WhatsApp message templates to reopen the conversation any time — order updates, appointment reminders, promotions, and more.
QUICK REPLIES
Save your team's most-used answers — business hours, pricing, location, FAQs — and send them in one tap instead of retyping the same reply over and over.
CUSTOMER INFO AT A GLANCE
See a customer's name, number, and full conversation history right next to the chat, so any agent can pick up exactly where the last one left off.
INSTANT PUSH NOTIFICATIONS
Get notified the moment a new WhatsApp message arrives, even when the app is running in the background.
MULTI-AGENT ASSIGNMENT
Route conversations to the right person automatically or manually, and keep every handoff visible to the whole team.
KEY FEATURES
• Shared WhatsApp Business team inbox
• Unlimited agents on one shared number
• Conversation assignment and hand-off
• Approved WhatsApp message templates
• Quick reply library
• Customer profiles and chat history
• Real-time push notifications
• Arabic (RTL) and English, fully bilingual
• Light and dark theme
Flex-Ops is completely free to download. It's built for businesses that already use the Flex-Ops WhatsApp Business platform — there's no separate account to create and no in-app purchases. New to Flex-Ops? Visit whatsapp.flex-ops.com to set up your business.
Built for small and medium businesses that manage customer communication over WhatsApp — shared, organized, and fast.
SHARED TEAM INBOX
Connect your whole team to one WhatsApp Business number. Everyone sees the same conversation list, in real time, from their own phone — no more passing one device around the office.
NO MORE "WHO REPLIED TO THIS CUSTOMER?"
Every message shows who sent it. Assign conversations to a specific agent, see who's handling a chat right now, and hand off conversations to a teammate without losing context.
MESSAGE CUSTOMERS OUTSIDE THE 24-HOUR WINDOW
WhatsApp only allows free-form replies within 24 hours of a customer's last message. Flex-Ops lets your team send pre-approved WhatsApp message templates to reopen the conversation any time — order updates, appointment reminders, promotions, and more.
QUICK REPLIES
Save your team's most-used answers — business hours, pricing, location, FAQs — and send them in one tap instead of retyping the same reply over and over.
CUSTOMER INFO AT A GLANCE
See a customer's name, number, and full conversation history right next to the chat, so any agent can pick up exactly where the last one left off.
INSTANT PUSH NOTIFICATIONS
Get notified the moment a new WhatsApp message arrives, even when the app is running in the background.
MULTI-AGENT ASSIGNMENT
Route conversations to the right person automatically or manually, and keep every handoff visible to the whole team.
KEY FEATURES
• Shared WhatsApp Business team inbox
• Unlimited agents on one shared number
• Conversation assignment and hand-off
• Approved WhatsApp message templates
• Quick reply library
• Customer profiles and chat history
• Real-time push notifications
• Arabic (RTL) and English, fully bilingual
• Light and dark theme
Flex-Ops is completely free to download. It's built for businesses that already use the Flex-Ops WhatsApp Business platform — there's no separate account to create and no in-app purchases. New to Flex-Ops? Visit whatsapp.flex-ops.com to set up your business.
Built for small and medium businesses that manage customer communication over WhatsApp — shared, organized, and fast.
Shared WhatsApp Business inbox for teams. Reply, assign chats, send templates.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesPersonal info, Messages and 2 others
- Data is encrypted in transit
- You can request that data be deleted
What’s new
Improvements and fixes:
• Fundamental fix for photo and file sending from the app
• Real file names reach your customer
• Full-screen image viewer with zoom
• Assign conversations to agents from your phone
• Emoji reactions now appear in the chat
• A clear reason when a send fails
• Fundamental fix for photo and file sending from the app
• Real file names reach your customer
• Full-screen image viewer with zoom
• Assign conversations to agents from your phone
• Emoji reactions now appear in the chat
• A clear reason when a send fails
App support
phone
Phone number
+962799534872
About the developer
FLEXIBLE OPERATIONS SOLUTIONS AND BUSINESS DEVELOPMENT CO
fares.saffarini@flex-ops.com
Hajjar Asswad, Mecca Street
Amman
Jordan
+962 7 9953 4872
