
Benjamin Kearns
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Still no update to fix the problems. Almost the end of the year. Been like this for almost 6 months. The system is still useless for anything but live viewing. Worked great until this last update. Still does not send notifications of any kind at all. Why has this not been fixed!!! Will never purchase another Lorex product. So glad I have allready put up a different brand of solar cameras. About ready to take this old system down and give it to someone. Absolutely ridiculous!!!!!
71 people found this review helpful
LOREX TECHNOLOGY INC.
June 24, 2024
Hello Benjamin,
Thank you for bringing this issue to our attention. We will investigate the notifications issues. In the meantime please reach out to tech support for troubleshooting.
Thank you,
Lorex Customer Experience Team

Jamie C Queen
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Well after installing quiet a few systems. There's quiet a few things that could be looked at. For instance, if I install a doorbell camera for someone(customer not present), there's no way to look at the device unless I create an account. Then I can't transfer that account. I have to delete the account and wait for customer to be present. Big hassle when the customer in only in town 1 weekend a month. There's more but that's the biggest.
LOREX TECHNOLOGY INC.
February 21, 2023
Hey Jamie C Queen, we are very sorry to hear about this experience and would like to gain additional details to provide a solution for this current issue. At your earliest convenience, please contact our support team at: 1(888) 425 - 6739. We sincerely apologize again and hope to hear from you soon. Thanks!

A Google user
Using night owl for long time.. Didnt want to switch because they got everything right.. But still changed my system for my business and i depend on using the app alot.. Comparing both i think i lost a lot.. Lorex doesn't have an option to see the cameras with higher resolution like if u wanted to. The play back is awful and hard to see with yellow lines on white background. Very slow to load cameras. Half the screen is wasted. Auto rotation and more. I wish the app was better.. So disappointed
34 people found this review helpful