Lorex Cloud
2.0star
3.76K reviews
Everyone
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500K+
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About this app
With Lorex Cloud, you can:
• Enjoy easy setup and control of your system
• View live video from multiple cameras remotely
• Playback recorded video to review events
• Record videos or take snapshots directly from your Android device
• Configure system settings and push notifications
• Enjoy professional-grade features
Compatible with select Lorex Security Systems and HD Active Deterrence solutions.
• Enjoy easy setup and control of your system
• View live video from multiple cameras remotely
• Playback recorded video to review events
• Record videos or take snapshots directly from your Android device
• Configure system settings and push notifications
• Enjoy professional-grade features
Compatible with select Lorex Security Systems and HD Active Deterrence solutions.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
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Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.0
3.47K reviews
Benjamin Kearns
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December 25, 2025
Still no update to fix the problems. Almost the end of the year. Been like this for almost 6 months. The system is still useless for anything but live viewing. Worked great until this last update. Still does not send notifications of any kind at all. Why has this not been fixed!!! Will never purchase another Lorex product. So glad I have allready put up a different brand of solar cameras. About ready to take this old system down and give it to someone. Absolutely ridiculous!!!!!
77 people found this review helpful
LOREX TECHNOLOGY INC.
June 24, 2024
Hello Benjamin,
Thank you for bringing this issue to our attention. We will investigate the notifications issues. In the meantime please reach out to tech support for troubleshooting.
Thank you,
Lorex Customer Experience Team
A Google user
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January 13, 2019
The picture is very grainy. when I click on the app it always say "cannot connect" and I have to force it closed and restart before they come on. Plus while I am watching as soon as I walk out of my house I lose video and again have to force app closed and restart. when I'm not home and pull up video it only stays up for a minute or so then goes down again and again I have to force close and restart to get a few more minutes of live video.
10 people found this review helpful
LOREX TECHNOLOGY INC.
January 18, 2019
Dear Dawn Haviland,
Thank you for contacting Lorex regarding the Lorex Cloud app. We are sorry to learn that you are
having this issue. We would appreciate it if you can call us at 1-888-425-6739. Please provide reference
number 123828 when you speak to our representatives.
Thank you,
Lorex Support
A Google user
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December 1, 2019
1 star is way too kind for this junk. The old app was not the greatest but it was 3.5 stars in my opinion, so I was happy with it. This new app would be zero stars, if that was an option for me to select. Live viewing is fine but playback stops working every time (if it actually starts). And you can't select a time. You have to select a whole day. Then it crashes before I can get to the time I'm trying to view. Very disappointed.
18 people found this review helpful
LOREX TECHNOLOGY INC.
December 4, 2019
Hi Brian X, Sorry to hear that your having issues with the app, please send an email to lorexqa@gmail.com with your ticket number or telephone number and we will call you back. Thanks, Lorex QA
What’s new
- Device compatibility improvements
- General bug fixes
- If you experience issues with receiving notifications after updating, please reboot your recorder to ensure all settings have been applied
- General bug fixes
- If you experience issues with receiving notifications after updating, please reboot your recorder to ensure all settings have been applied
Everyone
Learn moreApp support
About the developer
Lorex Technology Inc
lorex.apps@lorextechnology.com
250 Royal Crest Crt
Markham, ON L3R 3S1
Canada
+1 647-297-0170