A Google user
- Flag inappropriate
- Show review history
It's really disappointing when a movie I buy uses ultraviolet for the digital copy instead of google play or iTunes. 3 of my purchases are listed as "unavailable" with no help from their customer support after multiple attempts to contact them. Half the time movies don't load, and when they do, there is lots of compression. No Android TV app so you are forced to cast for even worse quality. Thankfully, most of the movies I bought that use ultraviolet are also on Netflix so I'll just watch them there when I travel. It's like they want people to pirate.
17 people found this review helpful
A Google user
- Flag inappropriate
- Show review history
Overall I enjoy using this app but it's not without its problems. The support behind the app is not particularly good, which means if a film or tv show you've redeemed is faulty, it's highly unlikely you will get the help you need to resolve it. My library currently contains two entire seasons that don't work, and despite my attempts to contact them over a year ago, the problem is still not solved to my satisfaction. My best advice would be to keep your expectations relatively low.
7 people found this review helpful
A Google user
- Flag inappropriate
- Show review history
I have loads that won't migrate what is being done to look into the films that people like myself are losing. I really bought in to the digital content world and have done for years most of the movies I have on this list have been bined to make space for new movies as I had them on here, not it seems I am to loose a large chunk of my collection all because I believed the big movie studios backing uv wouldn't leave the likes of my self out in the cold. Must unmatched are actually on google!!!!!
1 person found this review helpful