![](https://play-lh.googleusercontent.com/a/ACg8ocJlp3mhf-7vPM72Uxvq96vAwr6GONe6CN92HCNvDHBJlJKbaQ=s32-mo)
Arthur S. Acuna
- Flag inappropriate
- Show review history
I really appreciate the simplicity of this app. I am not text savvy, but this app also helps me do everything I need to keep all my accounts at my fingertips. The best thing about this app is that it comes with the most polite young lady who never gets upset that I lock myself out by leaving the site without logging off 😀 😉. She deserves a pay increase 👏 🙌 I am bad at remembering names. I am just sorry I can't give her a personal shout-out. Thanks for all your help, kiddo!! Art Acuña
![](https://play-lh.googleusercontent.com/a-/ALV-UjXlAUHA1pI8OJdaZ9l3UN9gwpzqF7DhEW61L8uTOtearUMYULsw=s32)
Brad Sanchez
Password reset doesn't work. If it decides it doesn't like your password then you have to wait until regular business hours to reset your password. Even when the information entered is right it says it doesn't match the records. Very inconvenient
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXFM_Sg6nrOoOxQR___jhRyxLCFP6Y23jv9R5VIKxT2OyAAfEk=s32)
Ceri Cunningham
Need some serious work on the renewal of password every 6 month! I am a severely impared memory issue person and I do not have voice mail because I cannot remember passwords and to get a temp password it wants to voice mail it, so every 6 months I must play phone tag with the bank to get it straightened out@ This is very inconvenient!
2 people found this review helpful