Foal Service is an after-sales maintenance management system designed for electric two-wheeler service centers and professional technicians. It streamlines service efficiency through mobile work order management. The system supports create after-sales orders, standardized repair records, parts registration, and performance tracking, making the after-sales process more efficient, transparent, and traceable, thereby delivering a high-quality, manageable professional service experience.
Main Features Include
1. Work Order Management: View pending work orders and repair details with real-time updates throughout the process to reduce communication overhead.
2. Create after-sales orders: We can apply for after-sales orders on behalf of customers, improving user satisfaction.
3. Maintenance Operations: Record repair results, upload photos, log parts usage, with standardized repair guidance.
4. Data Visualization: Automatic statistics on technician performance, work order volume, and service ratings
5. Service Point Management: Admins can view operational data including work order status and technician performance.