WowChat

WowChat

About this app

WowChat helps customer support and sales teams manage conversations, calls, and tickets from one mobile workspace.

Whether you handle WhatsApp, inbox messages, or voice calls, WowChat keeps your team connected to customers on the go—so you can reply faster, stay organized, and never miss an important follow-up.

KEY FEATURES

Unified inbox
• View and manage conversations across channels in one place
• Filter by mine, unassigned, open, closed, unread, labels, and date
• Assign conversations, add private notes, and use snippets for quick replies
• Send media, voice notes, and WhatsApp templates when your session requires them

Contacts & companies
• Create and update contacts with personal details, channels, and assignment
• Keep account and company information linked for clearer context
• Find the right person quickly before you call or message

Tickets & follow-ups
• Track customer issues alongside chat and call activity
• Keep ownership and status clear so nothing falls through the cracks

Dashboard insights
• See performance at a glance with channel and activity overviews
• Spot trends so your team can prioritize the right conversations

Built for teams
• Role-based access so people see what they’re allowed to work on
• Real-time updates to keep agents in sync
• Multilingual-ready experience for diverse workspaces

WHO IT’S FOR
• Customer support agents
• Sales and success teams
• Businesses running WhatsApp and multi-channel customer communication

WHY WOWCHAT
WowChat brings messaging, calling, contacts, and tickets together in a clean mobile app designed for speed and clarity. Spend less time switching tools—and more time helping customers.

Download WowChat and manage customer conversations from anywhere.

What’s new

Welcome to WowChat.

• Sign in and continue your conversations
• Inbox for WhatsApp, email, SMS, chat, and more
• Contacts, accounts, and tickets in one place