FogiDesk gives workplace teams and service providers a shared mobile view of service cases.
Use an account supplied by your organisation to report an issue with an optional photo, follow the cases available to your role, read and send replies, open image attachments, and search or filter case lists. Customer managers can work with approvals, while authorised service-provider teams can triage, assign and update work.
The interface is available in Danish and English. Access is scoped to your organisation, workspace and role. Specialist portal roles outside the mobile field workflow are directed to the FogiDesk web app.
An authorised workplace account is required. Anonymous QR reporting remains a web journey.
Report and follow service cases with your workplace and service team.