
Marybeth Hamilton
I've been using the app for several years for 2-factor authentication. I wish I never would have started using it. First, the latest update doesn't work. I'm unable to access authentication data I've set up for over 20 sources. Second, there's no way to backup your data or migrate it elsewhere. Which is why I've hung onto this app for so long. I'm thinking I really should probably just be happy the Forgerock update screwed up all of my two factor authentication accounts I had set up. Now I can set up Google Authenticator, which offers backups and data transfers.
24 people found this review helpful

Partha Chakraborty
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Inconvenient - On motorola devices, forgerock account gets deleted after Android security patch update. If this issue is fixed I'll change the rating to 2 stars. Not Optimised - Somethimes it takes ~20 seconds to come to the otp screen. Fix it and I'll give 3 star. Unreliable - The reson I have to open the app is because push notifications doesn't work mostly. Make it reliable like other authenticators. Just copy the Microsoft Authenticator code for god's sake. Then I'll give 4 stars.
7 people found this review helpful

Scott Brannan
I have a new device. My old device did not properly save the shared secret to screen shots. That Dat is lost to me. I can not get the app to load my credentials now. There is not a contact us tab that I can see. My job requires I have to have the app. No one here knows how to fix this
1 person found this review helpful