Fortuneo ma banque en ligne

Fortuneo

About this app

FORTUNEO BANQUE: ACCOUNT, STOCK MARKET & LIFE INSURANCE

The Fortuneo app allows you to manage your money and budget securely.
Access the management of all your accounts and contracts: free current transactions (1), virtual bank card, savings, PEA, real estate loan (⁶), life insurance, stock market shares, ETF & investment…

Named the cheapest bank in 2025(2) by Moneyvox, Fortuneo is a free bank card (under conditions)(1) and zero euros in account maintenance fees!

FORTUNEO, ONLINE BANK: ANDROID FEATURES

- CURRENT ACCOUNT
Summary, history, banking transactions and deferred debit outstandings
Account credit and consultation of the limit by bank card (mastercard)
Bank card objection
Contactless management
Instant, deferred or scheduled transfer between accounts
RIB Edition (Bank Identity Statement)
Geolocation of ATMs
Activation of transactions by magnetic stripe of your credit card outside Europe

- INVEST IN THE STOCK MARKET*
Trading platform access
Order placement or cancellation
Order book
Intraday wallet
theScreener analysis on securities & ETF files
Share price notification and execution notices
Price monitoring lists for your favorite stocks
Cash/SRD distinction
Consensus of financial analysts

* Investing in the stock market carries a risk of capital loss.
Fortuneo does not provide investment advice.

- LIFE INSURANCE
Summary, history of the contract and operations
Free payment and arbitration
Graphics

- SAVINGS ACCOUNT & BOOKLET A, BOOKLET + CHILDREN, LDD
Summary, history of movements and perceived interests
Transfers between accounts

- FORTUNEO CUSTOMER SERVICE
Contact an advisor in France via the customer area
FAQ on products (real estate loan, savings, etc.) and services (online account management, etc.)


🏦 FORTUNEO APP: ACCOUNT MANAGEMENT, BANK CARD & BUDGET

- MOBILE PAYMENT(3)
Free service on smartphone or connected watch (Google Pay, Fitbit, Garmin).

- FORTUNEO VIRTUAL BANK CARD
Free virtual bank card to generate a temporary number and secure online purchases, without transmitting your Fortuneo card number.

- INSTANT TRANSFER
Make a money transfer to one of your bank accounts or a beneficiary.

- MANAGE YOUR FORTUNEO CARD
Change your card limits(4) or (un)block your payments and money withdrawals from the Fortuneo app or the fortuneo.fr website(5)

- LIVE STOCK MARKET & FINANCE
Trading and free real-time access to stock prices and financial news as well as stock quotes.

- REAL ESTATE CREDIT
Among the best rates on the market, free online simulation, zero administration fees. (6)

- PERSONAL LOAN
Loan granted by our partner Younited Credit(8). A loan binds you and must be repaid. Check your repayment capabilities before committing.

Fortuneo is a trademark of ARKEA DIRECT BANK (RCS Nanterre 384 288 890), a French bank and subsidiary of Crédit Mutuel Arkéa.

(1) See general conditions and prices in force, subject to change
(2) Tied 1st, for the “Young”, “Classic” and “Premium” profiles. Study carried out in November 2024 (rates as of 11/25/24 subject to change)
(3) Within the limits of the bank card limits and subject to compatibility of the payment terminal
(4) Subject to acceptance of the request by Fortuneo
(5) Temporary blocking does not constitute opposition
(6) The borrower has a reflection period of ten days from receipt of the offer. The sale is subject to obtaining the loan. If this is not obtained, the seller must reimburse the amounts paid.
(7) Financing granted subject to final acceptance by Younited Credit after study of the file.

Ratings and reviews

Fortuneo is far behind its online bank apps competitors. The app looks like from the early 2000s, with a poor user interface, no real-time transaction information (and wrong dates actually, which is nonsensical) Also, all services linked to the card (e.g. LoungeKey) did not work upon the first activation attempt, always requiring customer support intervention. Google Pay has never worked. Finally, customer service is extremely inefficient due to its long response time and poor efficacy.

If you have trouble accessing the application on your phone, confirm the verification email on your phone instead of your computer. I explained this problem to customer service 10 times over 6 months. They couldn't solve it. I couldnt use the application on my phone for the first 6 months. After confirmation of the mail from my phone, it worked well.

Unfortunetely, very bad. I had many issues after inserting the password incorrectly in the app. It blocked. The costumer service does not give you any service in any language except in French! They say that they are not allowed to speak English!! I had to ask my friend to call the costumer service by my cellphone on the day on which the COVID-19 disease passed the record of 86000 infected people! Finally my account was unblocked but with much inconvenience. I do not recommend it.

What’s new

Avec cette nouvelle version, nous avons amélioré le parcours de versement sur les contrats d'assurance-vie.

Nous avons également ajouté la fonctionnalité "Mon empreinte carbone" qui vous permet d'estimer l'impact carbone de vos opérations bancaires.

Merci pour vos retours qui nous permettent d'améliorer la qualité de l'application