Forward Ten4

Forward Air Inc.

About this app

New Dashboard feature allows the user to see the status of their active load. The user will know when it is loading and when the load is ready. Departure and arrival information is also visible.

Login required. Forward Drivers can schedule availability, view current and past activities, manage safety
reporting and contact support.
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Drivers have access to:
● Dashboard by Week (this week, last week) or month including
o Loads
o Miles
o All include detail by day or week
o All include drilldown by unit
o Visibility to active load status
● Load Assignments, including active and planned, with load details.
● Safety Reporting - a Driver can report a breakdown or an accident providing full details including.
GPS location and photos.
● Unavailability Notice
o Submission
o Calendar
● Driver referral program
● Forward Air company news
● Quick Contact to:
o Dispatch
o Safety
o Contractor Relations

A Fleet Owner / Owner-Operator additionally has access to:
● Dashboard by Week (this week, last week, previous pay period), or month including
o Loads
o Miles
o Fuel (Forward Air fuel card)
o Settlements
o Visibility to status of all active loads
● Load Assignments, including active and planned, with load details
● Safety Reporting - a view of Accidents/Breakdowns submitted by all Drivers in your fleet
● Unavailability Notice - calendar view of all Drivers in your fleet
● Fleet Tracker
● Settlement search by month with detail

Ratings and reviews

Decent app, I just wish the terminal workers would be more consistent about activating the app so us drivers can see trailer loading progress. It really helps us plan our side of things (sleep, meals, etc) when we can see trailer loading progress in real time. Unfortunately, it seems that the terminal workers only remember/ bother to activate the app about half the time.

The most recent update they did completely bricked it for me. I open the app and my phone starts to overheat. The dashboard fields constantly flicker from their loading icons to a populated field until it goes blank and says Something Went Wrong Retry. On the load assignments section it will only show the loading icons before, again, Something Went Wrong Retry. This app is now completely useless.

The techs who did this to the app need to go... it went from being a decent app with all are fuel, mileage and loads conveniently accessible. Now when you tap your mileage or fuel it gives year old info, Whats the deal with that??

What’s new

UI Enhancements, Optimizations and Bug Fixes