GoFantastic The Everything App

First Online Solutions Ltd.

About this app

GoFantastic is the app that helps you solve the chores around your home with ease. Get instant access to a range of 25+ services, all by one company. Easily check prices and availability, and book for a time that works best for you. All jobs are done by in-house, experienced and dedicated technicians, powered by Fantastic Services.

You can book, pay securely, re-schedule or even cancel your appointment. You can now access all services even quicker via the new Voice Search functionality! Keep track of all your bookings, chat with a support person and even get exclusive deals, we have made it all possible for you.

LIVE, WORK, PLAY… while we take care of everything еlse.

Download your new GoFantastic app today and let us help you with:

PROFESSIONAL CLEANING
End of Lease Cleaning, Carpet/Rug Cleaning, Spring Cleaning, Regular Cleaning, Oven/BBQ Cleaning, Upholstery Cleaning, Builders Cleaning, Window Cleaning, Gutter Cleaning, Tiles & Grout Cleaning, Pressure Washing, Mattress Cleaning

GARDENING
Garden Maintenance, Pressure Washing, Lawn mowing

HANDYMAN
Handyman, TV Mounting

PEST CONTROL
Insect Infestation, Rodent Infestation, Pest Inspection, Move In/Out Package

RUBBISH REMOVAL
Mixed Waste Removal, Green Waste Removal, Builders Waste Removal

Download the GoFantastic app and start enjoying the easiest way to free time.

ABOUT FANTASTIC SERVICES
Fantastic Services is the one-stop shop for all your home and commercial services.
Starting off as a small carpet cleaning business, we have grown into a multinational company helping thousands of people enjoy more free time while having a cleaner and safer home environment.
We got where we are today because of our ongoing desire to constantly improve our services and be right there when you need us.
Our mission is to take care of the household chores, allowing you to save more time to do what you love.

Fantastic Services in numbers:

• Providing more than 4000 services each month
• More than 33 000 happy customers for just a year
• 80+ Fantastic Services cars on the streets of Australia
• 340+ Fantastic experts at your service!

Here’s how to find us:
Web: https://fantasticservicesgroup.com.au/
Twitter: @FantasticAU
Facebook: https://www.facebook.com/FantasticServicesAustralia
Email: [e-mail]1st Online Solutions Web Site GoFantastic - On Demand Services - by Fantastic Services Support

Ratings and reviews

Fantastic Services are decent but the customer service chat bot in the app is terrible, and it is impossible to reach anyone in the phone as their automated phone menu seems to use the same chat bot technology. EDIT: FS asked me to edit my review on the promise that this would improve but a few months later everything seems exactly the same. Long circular menus and difficult to speak to someone.

Service looks great on paper but be ready to be charged for their own mistakes and incompetence. Their 2.5h delay totally disrupted my moving, driver was hired to help (but didn't, delaying even more) and I was left with the bill for the extra hours. At first they offered 25 pounds in future discount (which just made sure I never wanted to use them again). After a lot of back and forth, they refunded me about half of the amount. CS agent said that I wasn't valuable enough ($ spent). Nice.

The app has quite a few bugs. Sometimes it won't let me complete a booking. I've had to log onto the the website a couple of times to get round it. It always asks for the postcode twice and it can be difficult to find what I want within a job. With a bit of patience I can book simple jobs but with anything complicated it's challenging.

What's new

- UX/UI improvements;
- We fixed some sneaky bugs that accidentally made it into our latest release. If you happen to spot any more of these lurking about, please drop us a quick e-mail at [e-mail].