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About this app

AKA247 Service Desk brings IT service processes based on the ITIL framework to your phone. Submit requests, report incidents, approve changes, and monitor SLAs even when you're not at your computer. Currently, the application is open to administrators and technical staff.

Languages: Vietnamese, English, and Japanese.
Developed by FPT IS.
AKA247 Service Desk
Updated on
Sep 22, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • No data collected
    Learn more about how developers declare collection

What’s new

Tạo ticket, phê duyệt và theo dõi SLA ngay trên điện thoại. Service Desk theo framework ITIL cho đội IT 5–100 người. Hỗ trợ tiếng Việt, tiếng Anh và tiếng Nhật.
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Everyone
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App support

Phone number
+84966039704
About the developer
FPT IS COMPANY LIMITED
hienkt2@fpt.com
No. 10 Pham Van Bach Street, Hà Nội Vietnam
+84 941 835 567

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