Natterbox

Natterbox Ltd

About this app

Natterbox gives you Salesforce integration on your smartphone! You will now be able to access all the key benefits of the Natterbox CTI such as:

- Change your availability status
- Search and call Salesforce contacts and colleagues
- See your colleagues’ presence and availability status
- Wrap up and make notes for your calls, with all data being pushed into the Salesforce record in real-time
- Transfer calls
- Listen to your company voicemail

Non-Salesforce users will also be able to:

- Change your availability status
- Search and call your colleagues
- See your colleagues’ presence and availability status
- Have all your call logs recorded in Salesforce
- Transfer calls
- Listen to your company voicemail

This release features:

- New, intuitive tile layout
- Easier to use Do Not Disturb
- “Most called” address book view
- New voicemail layout
- Clearer calls-to-action

What's new

- Added ability to Wrap-Up Digital Conversations
- Added ability to configure Phone Number of Conversation