Andrew Watson
This is an unreliable VPN. I have been using this for years. When it works, it is great, but it is not reliable. I have constant issues using Disney+, when the VPN is turned on. I need to turn off the VPN to open Disney+, before I can turn the VPN on again. I also have occasional issues with other Apps including Amazon and Gmail, forcing me to turn off the VPN to restore the services. I do not intend to cancel or extend my subscription. I will be changing VPN at the end of my subscription.
67 people found this review helpful
F-Secure Corporation
16 April 2024
Hello,
please note that some streaming platforms such as Disney block the use of VPN. Regarding the issue with Gmail and Amazon, please contact our support to investigate this issue further. Contact can be found on this website: https://www.f-secure.com/en/support/contact
Best regards,
Carolina F-Secure
Edwould Zilla
Having some dramas with the app. It wont connect, just say connecting. It works with mobile data but when no mobile data and using WiFi, just wont connect. However if you turn wifi off and use mobile data, its stays connected when you switch to wifi.
F-Secure Corporation
10 May 2024
Hello,
Thank you for your comment. If you had a problem with VPN when connecting to a WiFi network, please add your network to trusted networks in the VPN settings on your device.
If this does not help, please contact our customer support via chat. Our technicians will be happy to help you solve the problem.
Have a good day.
Pawel / F-Secure
JB
Just received notice from F-Secure that my subscription is being cancelled in 3 weeks and not auto renewing like it has for years. No reason given or options presented. Poor communication skills Freedome!
8 people found this review helpful
F-Secure Corporation
15 May 2024
Hello,
regarding automatic renewal, please check your payment method. You can also activate the automatic renewal during the next renewal. Also you can contact our specialists who will gladly help you to solve the issue: https://www.f-secure.com/en/support/contact
Best regards,
Carolina F-Secure