NeeN AI FSM

9ance India Private Limited

About this app

NeeN AI FSM – Smart Field Service Management

NeeN AI FSM is a complete mobile solution for managing field service operations. Built for technicians, service engineers, and field teams, it helps streamline daily workflows from job assignment to task completion.

Designed for modern service businesses, NeeN AI FSM improves workforce productivity with real-time tracking, digital job management, attendance monitoring, route planning, and expense tracking — all in one app.

Key Features

📋 Job Card Management
• View assigned job cards with complete customer and service details
• Update job status in real time
• Schedule and manage site visits
• Add service notes and attachments
• Track advance payments and expenses

✅ Task Management
• View daily assigned tasks
• Update progress instantly
• Mark tasks completed
• Add notes and supporting files

📍 Live GPS Tracking
• Automatic location updates every 30 seconds
• Real-time tracking for managers
• Daily movement history
• Distance covered tracking
• Offline location sync
• Battery-efficient background tracking

🕐 GPS Attendance
• Location-verified clock-in and clock-out
• Timestamped attendance records
• View attendance history
• Accurate work-hour tracking

🚗 Visit Management
Manage field visits with smart workflow:
Assigned → En Route → Checked In → Working → Completed

• GPS check-in verification
• Visit duration tracking
• Service notes and outcomes
• Proof of work updates

💰 Payments & Expenses
• Record customer advance payments
• Submit expense claims
• Upload receipts and notes
• Track approvals and payment status

🗺️ Route Management
• View assigned routes
• Start and complete route tracking
• Monitor daily route progress
• Optimized route assignments

🔒 Enterprise Security
• Secure token-based login
• Device verification
• Encrypted local storage
• Protected data sync

📶 Offline First
Work seamlessly even without internet. Data is stored locally and synced automatically once connectivity is restored.

🤖 AI-Powered Efficiency
NeeN AI FSM helps optimize field operations with smart workflow automation, productivity tracking, and performance visibility.

Ideal For
• HVAC & electrical service teams
• Maintenance businesses
• Telecom field operations
• Plumbing services
• Sales & service teams
• Mobile workforce organizations

NeeN AI FSM keeps your field team connected, accountable, and productive — anytime, anywhere.

Manage Smarter. Track Better. Deliver Faster.

What’s new

What's New in v4.1:
• Live GPS tracking with real-time location updates.
• Daily movement trail history with distance covered.
• Offline location sync — auto-syncs when back online.
• Geofence zone detection for visit verification.
• Improved visit check-in & check-out flow.
• Bug fixes & performance improvements.