Connect Resident
2.2star
76 reviews
10K+
Downloads
Everyone
info
About this app
With FirstService Residential Connect Mobile for residents, instant access to your community is always at your fingertips. Easy navigation and 24/7 availability means you can quickly take care of community business at your convenience. Key features include access to Forms and Documents, Account History and Payments, the Opt-In Resident Directory, and a lot more!
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos, and Files and docs
Data is encrypted in transit
Data canโt be deleted
Ratings and reviews
2.3
72 reviews
A Google user
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July 30, 2019
This app is painfully slow. Click ANY choice and you're guaranteed a 15 or 20 second wait while that choice Loads. Even scrolling down three or four pages is a tedious ordeal. When you have to click 6 or 7 options to get the info you're after that can add up to 5 minutes of time watching the timer spin. The desktop site is no better. TOTALLY UNACCEPTABLE ๐ก in 2019 ๐
12 people found this review helpful
FirstService Residential
July 30, 2019
We are sorry for the inconvenience that you have experienced with our app. We are not seeing any issues with load times right now, so we would really appreciate getting some additional feedback from you. If you wouldn't mind, please reach out to us at Android.support@fsresidential.com. Thanks!
A Google user
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April 27, 2020
Joke of an app. It won't open and my phone times out several times while waiting. If you're going to have an app for homeowners to interface with their HOA, how about building one that actually works in a manner with having? It shouldn't take as long as it does for the app to open. Edit: My phone is fully up to date and no system updates are available. Try again.
13 people found this review helpful
FirstService Residential
April 27, 2020
Hello, if the information coming through is correct you are using an LG V30 on Android 9. Can you try updating to Android 10 and let us know if that helps? Thanks!
Nick Presta
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February 2, 2021
The app is fine when it works, which it rarely does. Everytime I login to the app, it asks me to set up a new property and I can't skip/close the screen. I can't actually access the property that I've already added because I can't close the screen and I can't reenter my property again (error about the property already being claimed).
7 people found this review helpful
FirstService Residential
February 2, 2021
Nick, I am sorry to see that you are having difficulty. I believe I have located you behind the scenes and everything appears to be setup properly. When you use your web browser and go to https://portal.connectresident.com are you having the same experience or is everything working properly there?
What's new
Adding support for Android 13