AIRSTAGE Mobile

2.6
380 reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

“AIRSTAGE Mobile” is an application software that enables you to operate the General’s air conditioner(s) with a mobile device.
*For more information, please refer to the following website.
https://www.generalww.com/global/airstage-mobile/index.html

<Main Features of AIRSTAGE Mobile>
・Control
- Operation ON / OFF
- Operation Mode
- Setting Temp.
- Fan Speed
- Airflow Direction

・Operation status

・Schedule
- Weekly Timer
2 sets of the weekly timer can be made available, which is convenient for summer and winter respectively.
Up to 4 individual setting of the time can be set on a day.
The schedule timer can be made available according to your lifestyle.


・Others
- Error Display & Error History
- Push Notification

Up to 50 air conditioners can be registered.
All air conditioners in your home can be operated by a single mobile device.
It can also be operated on several owned residential properties.

Two connection modes are selectable.
 Cloud control:Mode of operation via the Internet.
 Direct control:Mode of operation without Internet
*Some functions are restricted in Direct control.

In order to use the application software, you are required to prepare the following items of the General’s air conditioner(s)
which supports the wireless LAN network connection and the 24/7 broadband Internet access as well as a wireless LAN router.
*A wireless LAN router is required only for Cloud control.
Updated on
May 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

370 reviews
Nathan Thornton
June 1, 2025
The feature set it offers is nice and useful, but I'm sick and tired of the app reporting very incorrect temperatures or no temperatures at all. I'll have the mini-split heads set to 72 and the app will randomly say it's 80-90+ in one or multiple rooms. The rooms definitely weren't anywhere near that. I placed $10 digital thermometers on top of the heads to confirm and they were all at or close to the temperature I had set them to. Wireless adapter costs $100s and the app barely works.
8 people found this review helpful
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Chuck Wickham
June 26, 2026
I just installed a multi zone Fujitsu mini split system with two floor units. These came with no remotes, so this app was necessary. I had multiple users, so I had to go into manual installation. It went flawlessly and had both indoor units installed and running within 20 minutes. I don't understand what the complaints in reviews are about. Connect to router, scan QR code off unit and done. It looks similar to the Nest thermostat app.
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Cameron Baldwin
May 2, 2026
App is useful as the hardware allows, but that's not really much... IF the hardware is even equipped with the wireless connection components it is supposed to have, which I have experienced units that do not come with this part installed despite that being what was labeled and paid for... Probably just a miscommunication because of the translation. (jk lol.)
1 person found this review helpful
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What’s new

[Updates]
-Minor fixes related to the company name change
Content rating
Everyone
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App support

About the developer
GENERAL INC.
airstagemobile_support@generalww.com
3-3-17, SUENAGA, TAKATSU-KU KAWASAKI, 神奈川県 213-0013 Japan
+81 44-861-7733