콜보토뷰어 - CallbotoViewer

Furence

About this app

CALLBOTO is a dedicated viewer app that allows you to view and manage customer consultation records handled by AI callbots in real time.

Leave phone consultation tasks to AI, and check the results anytime, anywhere on your smartphone.

■ Key Features

📋 Real-time Consultation History Inquiry

- View all consultation history handled by the AI ​​callbot in real time

- Quickly search and filter by caller ID, date, and consultation content

- Check consultation status (In Progress, Closed, Waiting for Callback, etc.) at a glance

💬 Conversation History Details

- Conveniently view the conversation between the customer and the AI ​​callbot in a chat format

- Transparently provides response times for each question and answer

🤖 AI Consultation Summary

- AI automatically summarizes long consultations to the key points

- Check summary status (Creating, Completed, etc.) in real time

🎧 Call Recording Playback

- Play consultation call recordings directly within the app

- Convenient playback controls, such as skipping forward or backward by 5 seconds

🔔 Real-time Push Notifications

- Receive instant notifications when a new consultation is received

🌐 Multilingual Support

- Supports Korean, Japanese, and English for convenient use anywhere

■ Recommended for:

- Store and corporate managers who have automated customer consultations by introducing AI callbots

- Those who want to quickly check consultation status even while on the go For those who want to

- Business owners who want to respond to customer inquiries 24/7 without agents

Manage your AI customer service tasks smarter with CALLBOTO now.

※ This app is available after logging in with an account registered with the CALLBOTO service.

What’s new

[CallbotViewer v1.0.0]
- CallbotViewer 서비스 오픈