Gabi Assistant is a new way to manage your point of sale and save management time. Treat yourself to a complete and fast customer support solution accessible wherever you are. Its simple and intuitive interface is accessible from any device.
The functionalities available in the form of modules allow you to simplify the process of customer complaints but also to ensure all the maintenance and preventive maintenance of your equipment.
Professionalize and simplify the management of customer complaints thanks to a simple interface:
- enter the complaint in a few clicks regardless of the channel of origin;
- automatically assign tickets to your employees based on their skills or availability;
- categorize the complaint and decide on the commercial gesture;
Accelerate the processing time of your claims and offer your customers speed with the best experience! Do not lose any customer complaints and process them in a single interface.
You will also be protected against fraud thanks to a secure unique code system.
- your customer receives a confirmation SMS containing a code;
- the customer returns to your point of sale with his SMS to benefit from his promotion;
- You have a code verification system and on the client side, you are assured that it will only be used once.
Gabi assistant is also a tool for automating, planning and managing the maintenance of your equipment in order to ensure all your preventive maintenance in a fluid way:
- effectively plan and prioritize your preventive maintenance;
- efficiently process requests for intervention and make your equipment more reliable;
- manage your equipment as well as your service providers to maximize your efficiency.
Don't run after your maintenance dates that differ depending on the equipment or material. You will thus avoid operational interruptions thanks to Gabi Assistant and above all you will keep control.
You will love the Gabi experience!