Galeries Lafayette

1.7
1.4K reviews
100K+
Downloads
Content rating
Teen
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About this app

Rediscover the shopping experience with the Galeries Lafayette app!

Access more than 1,500 Fashion, Beauty and Home brands, and make your purchases directly from your smartphone or tablet. Take advantage of an exclusive selection, including the biggest brands, and benefit from personalized recommendations for a unique and tailor-made shopping experience.

Why download the Galeries Lafayette app?

An exceptional selection: Explore Fashion, Beauty and Home articles, including Luxury and Designer Houses.

Exclusive offers: Stay informed about our offers and benefit from exclusive conditions reserved for members of our loyalty program.

In-store availability: Instantly find the availability of items in your favorite Galeries Lafayette store.

Flexible delivery: Have it delivered to your home or opt for Click & Collect in store.

Secure payment: Take advantage of several secure payment options with free and easy returns.

Loyalty program: Manage your benefits, vouchers and loyalty card from the app.

Personalized recommendations: Discover articles selected according to your tastes and preferences.

Favorites: Save your favorite articles.

Download the Galeries Lafayette app and enjoy an exclusive shopping experience with the biggest brands, personalized recommendations and unrivaled offers!
Updated on
Feb 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.7
1.38K reviews
Maya Charafeddine
January 15, 2023
Lots of bugs, i tried to open my favorite items, it kept repeating it cannot reach the information, even when clicking on any item in general it gave me it cannot have access and to try again later. And every time i go back from looking at an item, it automatically goes back to the beginning of the page, so i have to scroll all the way down which is a hassle honestly.
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Galeries Lafayette
January 20, 2023
Hello Maya Charafeddine, We take this complaint very seriously and will work quickly to resolve the issues you have encountered. We are aware that this may impact your experience of using our application and we assure you that we are doing our best to resolve these issues as soon as possible. Micaela, Customer Advisor Galerie Lafayette.
Andrea Di Girolamo
September 12, 2023
I have tried to buy an item, paying an amount with gift card and the rest with credit card. The payment didn't go well, due to the fact that the credit card type wasn't supported, but the mobile app has used my gift card amount anyway. I've contacted Lafayette support and I am waiting an answer. I'll suggest to not use this mobile app for now. It's a huge bug involving a transaction. Edit: customr service said I should have been refunded by today, but it didn't happen. Edit: I've been refunded
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Galeries Lafayette
September 9, 2023
Bonjour Andrea Di Girolamo , nous sommes désolés d'apprendre que vous avez rencontré des difficultés sur notre application. Mais je suis ravie de constater que notre service client a répondu vite à votre demande. N'hésitez pas à nous contacter via notre formulaire de contact. Micaela Conseiller Clientèle Galerie Lafayette
Anastasia Didion
July 11, 2021
Horrible. You cannot follow your orders, you cannot make a return. What is the app for then?? But the website doesn't work either - I can go to my orders once out ilof 10 times. I think it has been last order with them.
2 people found this review helpful
Did you find this helpful?
Galeries Lafayette
July 30, 2021
Bonjour, je tiens à m’excuser pour ce dysfonctionnement et vous remercie pour cette remontée. Je vous invite à contacter notre Service Client en cliquant sur le lien suivant https://www.galerieslafayette.com/my-account/app/contact pour leur apporter plus de précisions sur le problème rencontré. Emmanuelle, Conseillère Clientèle Galeries Lafayette.

What’s new

Quoi de neuf dans cette version :
Découvrez la toute nouvelle application Android de Galeries Lafayette, entièrement repensée pour vous offrir une expérience unifiée et complète. Cette mise à jour majeure transforme notre application en une webapp qui encapsule notre site web, vous permettant ainsi de profiter de l'ensemble des services disponibles en ligne.

App support

About the developer
GALERIES LAFAYETTE MANAGEMENT
trc_explore@galerieslafayette.com
27 RUE DE CHATEAUDUN 75009 PARIS France
+33 6 83 41 17 88