Gallagher Mobile Connect

Gallagher Security

About this app

Gallagher Mobile Connect lets you use the Bluetooth® Low Energy technology in your Android device to gain access to secure areas on your site and interact with your building systems.
Push Notifications allow you to receive instant updates about important events.
With Digital ID in Gallagher Command Centre 8.40 you can now display your ID cards within the Mobile Connect App

Usage tips:
Battery Optimisation: Some phones will shut down the Gallagher Mobile Connect app for Battery Optimisation. If you wish to use background access, we recommend disabling optimisation for the Mobile Connect App. Battery Optimisation is found under your Android phone Settings.

NFC: NFC uses a lot less battery and is generally faster and more reliable than Bluetooth, however it is still affected by Battery Optimisation. If you do use NFC, we recommend changing Bluetooth Background Access to ‘No Background Bluetooth’. This setting is found under Settings, found by clicking on the Cogs in the top right of the App.

Background Bluetooth: Bluetooth while less reliable and slower than NFC, it has range advantages. NFC’s range is centimeters, BLE can be configured to up to 100 meters (based on the Gallagher T Series readers configuration in Gallagher Command Centre). Configure the background settings under the ‘Bluetooth Background Access’ to the option that works best for your device, the hint text on this screen will guide you through the different modes.

Access Tab: This screen lists all the Readers that are in Bluetooth range of your phone. Generally, you should not need to click on the reader’s name to gain access, however in some cases when the ‘Auto connect’ range does not work for your device, it is quicker just to tap the reader’s name to start a ‘Manual connect’ access attempt. Ask your site administrator about the T Series readers connection range if ‘Auto Connect’ range needs adjusting.

Actions Button: The Actions button is used for special actions configured in Gallagher Command Centre Server. Examples: Turning on and off lights, turning on and off air-conditioning, or disarming and arming alarm zones.

For more usage tips see examples under Help in the App.

Requires an authorized access credential, Command Centre v7.60 or greater, and Bluetooth® low energy equipped Gallagher multi-tech access readers. NFC can also be used with all Gallagher T series readers.

Note: Bluetooth® Low Energy uses Location to discover the Gallagher readers. You can switch off Bluetooth® and Location and use NFC for Access, however NFC will need to be enabled on the Gallagher readers.
Bluetooth® Background scanning can be disabled on the settings screen

English, French, and Spanish language support

Configuration Guide: https://products.security.gallagher.com/security/medias/Mobile-Connect-Site-Configuration-Guide

Ratings and reviews

Quicker than having to use a key to unlock a door or waiting for someone on the other end to unlock it.

It's... Fine but could be so much better. UX is pretty horrible and disregards one handed use entirely for whatever reason. The gates do take a while to open but it's enough to get by. The setup experience is honestly poor and lacks any direction as to what's going on. The app generally just feels like the bare minimum as far as functionality goes so it's only getting a few stars from me.

Previously I used to approach the door and it would grant me access. Now I have to open the app, choose which door to let me access by hitting on actions (even if there is only one door in the list) and then hit another button to request access? Takes too long! Thanks for your response but I don't want to have to open the app. I have tried all the settings. NFC is enabled.

What’s new

Added Face Unlock support for Android devices with strong biometric authentication.