
Jordan Myrick
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No value in their customers some crashing, so the price error thing that happened legally because it was a pricing error that makes the product not as advertised so they're supposed to refund every transaction that was made gave me a $10 gift code for saving him Millions and punished everyone and stop doing instant redeems now long timd mI have contacted developer we will see if I can get the refund terms say you have 30d attempted to capture screen record only got screenshots, not good enough i
1 person found this review helpful
Aurelis Games Inc
September 3, 2026
We’re sorry you feel this way. Our team investigated the issue and repeatedly requested a screen recording to verify the problem, but we did not receive one. We also identified the pricing error internally and corrected it. As appreciation for your feedback, we provided a reward. Some claims about this situation do not reflect the full facts.

David Pagan
overall, the most important concept of this community, is yes, no purchase necessary, and can redeem instantly to PayPal in less than 10 minutes! the experience here is amazing! even after only being a platform for 1 month, there's still some improvement needed, but you reach out to the support team, they are quick to report, and quick to confirm! not going to lie, I've quit most Sweepstakes casinos and am fully committed to DoubleSpin. hands down the best Sweepstakes casino i have everplayed
2 people found this review helpful

Angie Stubblefield
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I put 10$ into the game so I could see what it was about and they logged me out and when I try to log back in it tells me region login limited and won't let me play what I've already deposited!!!!! Reached out to support and got no response tried the chat button on the login screen and no response!!!!!! I want my money back or let me play what I put into already!!!!!!!!! 😡😡😡😡😡😡 just tried to call the number listed and goes to voicemail I would not even waste my money in this platform!!!!!!
2 people found this review helpful
Aurelis Games Inc
July 24, 2026
Hi Angie, so sorry for the trouble. Please reply with your in-game User ID (tap avatar) — our team will check your account/IP and deposit. Your funds are safe if in a supported state. Did you use VPN or change location? That may cause the login limit. Email support@doublespin.com or use in-game chat, we'll update you within 24h. Thanks!