Ruchita Garde
Buggy app, very slow to load, rewards and points do not sync across multiple pages. I usually use this for technology conferences. Until a year ago, the QR code function wasn't working, thank God they fixed it. The total number of challenges completed on individual pages doesn't tally on the main page. Also, the app takes ages to load! I get bored halfway and give up.
3 people found this review helpful
Dear Ruchita, we are always looking to improve the experience for our users and really appreciate the feedback. Please contact support@gametize.com and let us know the issue you encountered. We would be more than happy to assist you! :)
Obviously Me
It's very hard to interact with people such as liking back/commenting back on their picture. I hope that we are able to click on their name and it will lead us to their profile picture and hence we are able to like their tasks. Or we can simply type their name in the search bar. Please consider this 🙏🏻
2 people found this review helpful
Dear User,
Thank you for your feedback! We have logged that down on the Gametize Community: https://support.gametize.com/hc/en-gb/community/posts/4411357257369--User-Experience-Feedback-from-User. You can look out for any sort of update on the status and progress of the request via the comments section in the Community post.
Todd Burgess
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The Gametize QR code scanner does not work with Google Pixel phones. I couldn't get the QR code scanner to work with either a Pixel 4 or Pixel 2. I would like to add that you should consider not using QR codes because it makes the app inaccessible to visually impaired users
7 people found this review helpful
Dear Todd, we have concluded our investigation. The Project Admin (a Gametize customer) modified the QR code and this is why Gametize App is unable to process it. We are sorry for the inconvenience, but this is not with our control. Please do reach out to help@gametize.com for more assistance, we will direct you to the Project Admin :) - Keith