Gardens by the Bay

Name: Gardens by the Bay
Availability: InStock
Rating: 1.9285714626312256 (272 reviews)
Author: Gardens by the Bay

272 reviews

Everyone

100K+

Downloads

Everyone

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About this app

Download the official Gardens by the Bay Mobile App & optimise your visit!
The mobile app allows visitors to purchase timed entry tickets and self-scan tickets to the Flower Dome. Other features include reminding visitor to perform SafeEntry and providing crowd information. It assists in providing a safe and contactless experience when one is visiting the Gardens. Embark on a visit to Gardens by the Bay with the mobile app to explore the green surroundings and nurture your love for plant life.

A safe and contactless experience when exploring Gardens by the Bay.

Updated on

Aug 5, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
No data collected
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Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

267 reviews

Lennart Lövstrand

March 2, 2025

Semi useless. Requires a login using a phone number for most functions, but no OTP arrives when I try to begrudgingly register. The plant identification function worked mostly, but often insisted that I wasn't at the site when I was right there in the middle of their exhibits. Restarting the app sometimes worked, but not always. I eventually gave up trying to use it.

5 people found this review helpful

Gardens by the Bay

March 4, 2025

We're sorry to hear about the inconvenience you're experiencing while using the app. Could you please share the date and time when you encountered these issues? This will help us investigate and work on improving the app’s functionality. Thank you for your feedback!

Glen Y

July 21, 2023

Account settings can't be found under the 'Account' tab. Instead, user hv to figure out thru the 'member>membership profile>my particular' unnecessary layers. And then only 1 vehicle can be registered to enjoy the 2hr parking. Making app unnecessarily complicated and confusing deliberately will not gather a good rating. And when 'membership profile' and 'Account' are separated, it shows the app developers are cheap amateurs.

8 people found this review helpful

Gardens by the Bay

September 6, 2023

Hi Glen, we are so sorry for the issue you faced. The settings you mentioned are intentional due to specific business requirements. However, we aim to continuously enhance the user experience, and your input is greatly appreciated. If you have further suggestions, please feel free to reach out at feedback@gardensbythebay.com.sg.