
Shaun Jefferson
App won't load. You can type in all your log in information but it just sits on the blinking 3 dots. I thought maybe after a few minutes it would work but a few turned into 30 minutes. I'm a new customer and thought the app would be more convenient to keep track of my bills and usage but literally, nothing. Devs, please fix this for Galaxy S24+.
2 people found this review helpful

jerzie gal
The app doesn't match what they have on file even if it's updated. Customer Service piss poor. Continuously give their customers the run-around. Have to call 100 times before you're able to speak with a rep. Constantly on bs. Need to do more hiring since they cant find time to get anyone to your home to deal with your issues at a reasonable time doesn't matter if it's an emergency or not.
3 people found this review helpful

Stefano Gooden
Was great, now inoperable...app used to be simple and functional. Now I'm stuck in an "app needs to be updated" loop - even though it's already been updated. Cleared cache and data, still no go. Deleted and reinstalled, still a no go.
4 people found this review helpful