A M
Terrible app. Used this app at the Memphis location. I would have everything green lighted in the app and get to the gate only to be told they can't find me in their system. The people at the gate and in customer service were always rude to me. Additionally, my antivirus software would try to block the app and always showed it as a breach. I used software for other railroads without any problems. Fortunately, I don't have to use it anymore. I do not recommend it to anyone.
8 people found this review helpful
Daniel Ragusa
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This app is considerably worse then any of the other rail apps. First and foremost, you can't change or decide what you are doing once you've arrived, so if your dispatch changes what you are doing or there is an issue with the box you came in for, you can't use the app to outgate anymore. This is the only app that requires you to do everything for your outgate before you arrive and doesn't give any warning such as holds until after you have attempted to check in and are now unable to use it.
26 people found this review helpful
Sam Bravata
Perhaps it's just for my type of missions but it doesn't provide any service. It doesn't provide any type of code or QR code to speed up the process. I have to enter all the information in the app then enter it again in the kiosk. All it seems to do is send the J1 ticket to my phone instead of printing it. For me it increases my time to save a little paper. Im usually bobtail looking for an empty from the office, maybe it is a little more useful if you're picking up a load.
17 people found this review helpful