![](https://play-lh.googleusercontent.com/a-/ALV-UjUon5MWt7KzQAKneO2EIzw8h_GPl3qL13PliA7D2Qpav9saE88h=s32)
Athira R.K
The customer care facility is very poor while trying to clear the doubts on the amount due. The chargeable number doesn't even have an option to connect to a representative. The card's total outstanding amount is not updated in the app and even without giving the option of auto debit, my account has been debited multiple times. There is a relatively high sum amount due that is showing which is not correct as I have paid all my monthly dues, but still the total outstanding keeps on increasing.
58 people found this review helpful
SBI Cards and Payment Services Limited
March 22, 2024
We regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue. We will look into it at the earliest.
![](https://play-lh.googleusercontent.com/a-/ALV-UjV0edYplDY2CzIrF1w5l_LdLYwVHtjImHpQnyeHx_Tyf9Lqur1h=s32)
Bibek Kumar Sahoo
Very worst App, I have ever seen. SBI team didn't improvise also. I am the card user since last 8 months but till date I couldn't login to there mobile App. Whenever I am trying to login, it gives error message "something wrong try again later". I communicated them via phone not get any positive response. Even wrote a mail with all the screenshots, but I didn't get a reply. It's very strange that, they are not trying to improving their system after knowing all the issues.
38 people found this review helpful
SBI Cards and Payment Services Limited
July 15, 2024
Hi Bibek, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue. We will look into it at the earliest.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWIw1J3VIC7sZZ2d13L7ZNBfWy8nKDHh30SEK2NUh6fnTSX708=s32)
Ramesh G
This app has been nothing but frustrating to use. I've been attempting to log in for days now, but every time I enter my credentials and verify my mobile number with the OTP, I'm greeted with an error message stating 'You can't login SBI Credit Card'. This is incredibly disappointing and inconvenient, especially when I need to manage my finances promptly. I hope the developers address these issues promptly because right now, this app is far from user-friendly or functional.
20 people found this review helpful
SBI Cards and Payment Services Limited
July 15, 2024
Hi Ramesh,we regret the inconvenience. We would need more details regarding the issue to be able to assist you. Request you to write to us at sbicard.com/email with the details of your concern.