Clinton Davis
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LOVE THE LOCK The previous review was 2 stars due to the app not working, but they reached out immediately and solved the issues I was having! 5 stars, Lock is really good quality, works perfectly for me. The app had troubles before, but now works like it should. Thank you for fixing it! Features work really well. I highly recommend this brand if you're in need of a quality smart lock! I like that I can have peace of mind. My stuff is safe and locked away!
Geek Technology Co.,Ltd.
October 31, 2024
Sorry for the trouble! The issue is now fixed in version 1.40.0.
Darius M
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Initially, fine. I would open the app, open my door, simple. Now, everytime I want to enter my room I get an advertisement, which is the most annoying implementation I've ever seen for this type of app. Imagine opening your messenger app and getting an ad everytime. I'm at a loss for words. As of writing this the app won't even open for 5 seconds without crashing- so I have to uninstall my smart door lock to get in my room. I'll be refunding my lock due to this mandatory app, that's for sure.
Doug Smith
App has become unstable - after many months of no problems it now crashes every time I run it, with an error message stating 'Network is unavailable' which is odd as the network is very much available. Also I don't remember the app displaying obnoxious ads for products sold by geek tale. I can access some of the functionality but only if I do it quick before the inevitable crash. Very annoying - zero stars if I could.
7 people found this review helpful
Geek Technology Co.,Ltd.
October 29, 2024
Sorry for the trouble! The issue is now fixed in version 1.38.0, and the feature is improved.