
Jesse Baggerly
One of the worst apps I've literally ever used. Almost impossible just to connect your camera to the actual gembox, Bluetooth signals just won't show up. On a random day when it does decide to work none of the settings will load, so you just have a blown out image that you can't adjust, and one day those might decide to appear but your camera settings will just decide not to sync with the app so your image will never be in focus, or will be stuck in the wrong focus mode. Unusable.
6 people found this review helpful

Hubert Inc.
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3/08/21 - App is Junk. It's been one year since we purchased the system and it's buggy and UNUSABLE. The box is awesome,but will become a paperweight without the app. Don't expect to buy the system and have the app working flawlessly. To think we paid for a complete system over $2000, it's nuts. Not recommendable right now. The issue is not related to android 11, it always had issues. We purchased the whole set, including the black background.
18 people found this review helpful
Hi Hubert,
We're very sorry to hear that you're having issues with the GemLightbox App. Please note that all issues reported have been resolved Since April 2020. Do feel free to reach out to us on support@picupmedia.com should you continue to have any issues. Picup Media Team

Sandy Akaaboune
Completely awful. I've wasted so much time because files don't actually save when you assign a sku. I go in after shooting and all products are mixed are blank. Skus in system but not assigned to anything. Or it saves but then tries to sync with the website and it gets deleted. They have no solution besides update the app on my phone.
7 people found this review helpful