
Tristan Jeanes
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Used to love this app. They now have a cloud storage option for a fee. Well now all of my videos and pictures are constantly trying to sync with the cloud that is full and there is no way to turn off sync. It's just wasting my battery while I shoot videos and pictures. Also, every time I open the app a notification pops up that my cloud is full and that I should buy more space. It has the option to click "never show this again" but it doesn't work. It still pops up every time. Super pushy..
14 people found this review helpful

John Tolliver
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The app seems to crash a lot lately. It only seems I can get one or two or three pictures done before the app crashes. I'm using with a pixel 3, which was updated (android 11) around the same time as gemlightbox software was updated. Very frustrating. I wanted to upgrade review (from 2 stars to 4 stars) as after I wrote it, they updated the software that stopped the crashes. I do like eclipse filter too, works well and love the black background on images.
5 people found this review helpful

Hubert Gesser
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3/08/21 - App is Junk. It's been one year since we purchased the system and it's buggy and UNUSABLE. The box is awesome,but will become a paperweight without the app. Don't expect to buy the system and have the app working flawlessly. To think we paid for a complete system over $2000, it's nuts. Not recommendable right now. The issue is not related to android 11, it always had issues. We purchased the whole set, including the black background.
18 people found this review helpful
Hi Hubert,
We're very sorry to hear that you're having issues with the GemLightbox App. Please note that all issues reported have been resolved Since April 2020. Do feel free to reach out to us on support@picupmedia.com should you continue to have any issues. Picup Media Team