Mobile Link for Generators

Generac Power Systems, Inc

About this app

With Mobile Link, you can harness the full potential of your generator, and propane tank, from anywhere, at any time, directly from your smartphone or tablet.

Key features include:

Monitor Real-Time Status: Instantly view your generator's current operational status and upcoming maintenance requirements.
Customize Notifications: Set personalized alerts to keep you informed about changes in your generator’s status.
Track Maintenance History: Effortlessly log and manage detailed records of your generator's service and maintenance.
Adjust Settings Remotely: Schedule your generator's exercise routine from anywhere to ensure its readiness.
Gauge Fuel Levels: Keep tabs on fuel levels to guarantee uninterrupted power supply.
Reach Out for Support: Connect easily with certified Generac dealers for expert service and maintenance.
Upgrade for Better Coverage: Enhance reliability and coverage by upgrading to cellular monitoring.
Sync with ecobee: Integrate with your ecobee thermostat for enhanced, in-home visibility of your generator's status.

Compatible with a selection of automatic home standby generators from Generac, Centurion, Honeywell, Eaton, and Siemens, the Mobile Link service and app are tailored to give you control and confidence in your home's energy resilience.

Ratings and reviews

It is a huge pain to set up the connection, and after a few days it disconnects and you have to go through the entire setup process again. I've called several times and they keep blaming it on my wifi network, even though a quick Google search shows many others have the exact same issue. I have an access point close by and it's on my 2.4 Ghz guest network. None of my other devices have this issue, including much cheaper electronic devices. Ridiculous for a 10k piece of equipment.

3/26/2024...as others are having issues with the app, I am also. Won't go past opening screen. The words on the screen fibrillate or rapidly flash. This has been going on for quite a while, as others have reported. What is the dev going to do to fix this issue? App continuously crashes and will not open. Multiple msgs have been sent to report issue, but no resolution to this problem. Developer needs to pay attention to the customers here and fix the app so that it opens and is useful.

I just installed this app yesterday and it worked great for one day. Today it won't open past the first screen and goes into what another user described as "seizure" mode. The screen flashes like a strobe but the app never opens. Galaxy 10 Note Plus. Edited to add: I see many others having this issue for a couple of months now. That doesn't bode well for seeing a resolution to the problem. I'm very disappointed.

What's new

Fixed issue preventing upgrades on Android devices running version 12 and above