GeneralAire Dehumidification

OEM Solutions, Inc.

About this app

Features
* Control multiple devices
* View temperature and humidity
* Turn dehumidifier on/off
* Set the fan mode and cycling time
* Change the set point
* Change the units (Fahrenheit or Celcius)
* Set the dehumidifier to use remote dehumidification
* Reset filter hours
* View which network the dehumidifier is connected to

Ratings and reviews

Login fails at least 2 out of 3 attempts. When finally able to access the application it will not let me make changes from my phone (i.e. switching from auto to cycle on the fan). Have to crawl under the house to make changes to the settings which defeats the purpose. Have tried 2 different routers and 2 different brands...same results with both routers. Limited/ weak signal with dehu right underneath router. Would have rather had a non-Wifi dehu that actually performs as advertised...

Updated from 1 to 5 stars for fantastic customer service and issue resolution. Apparently, there were a number of issues in gen one control boards with the new computer controlled dehumidifiers. After calling support and talking to a tech, a new board was sent out. 10 minutes after receiving the board, it was in the unit and everything ran as expected. After nearly two years of struggling with connectivity and stability issues, it's great to finally have reliable functionality.

The app does not work at all. It will not connect to the unit. The HVAC company has come back repeatedly & double checked it is connected to our home WiFi. It has been tested on four separate smart devices including Android & Apple and it will not connect. The app is worthless as I cannot connect to the unit to adjust humidity or to see how many hours are left on the unit's filter. Customer service is worthless as well and will not answer calls or call back.

What’s new

Better error messages on login failed.