Genghis Grill

Craveworthy Brands

About this app

Genghis Grill - Order Ahead for Pickup & Delivery
Craving Genghis Grill? Order your favorite bowls, appetizers, and more in just a few taps. The Genghis Grill app makes it easy to skip the line and get your food fast at any of our locations.

Ratings and reviews

Completely unnavigable. It takes years for it to load anything you push. When it does load and I order my food, I can't look at my cart because it either freezes on a white screen or the items just never show up. No joke, I left it on for 15 minutes and my in cart items never showed up, even though it says I have 14 dollars of food in it. Please fix your app! It's incredibly frustrating.

No company should put out an app like this. It only hurts their business. The menu works horribly because it is hard to navigate. Want to order more than 1 thing? Well you are going to have to find you way back to the start of a menu again which makes you wonder why you had to pick a store in the first place. The menu seems to be a generic one. Expecting all the choices they have at the local store you just picked? Nope. You get reduced options. Hoping to use that birthday bowl you got an email about? Well don't use the app they just told you to download... go in the store because apparently you have to open the app and use that in the store. Want to use any discount coupons that are right there in the app "inbox"? Nope. Those don't work for some reason. It will however keep asking you for your email although that is what you just logged in with. So you get to look forward to that popping up constantly. I cannot believe managers, executives, and a team of programmers worked on this and thought there were helping the company. It is just awful.

I've never wanted the app but can no longer receive credit for purchases, through my phone number at the register anymore. So i just don't register them. Last year, they gave me my birthday meal, without a problem. This year, the email said the offer was "in my account" but showed nothing, when logged on through the web browser. The restaurant refused to do anything without the offer "number" that they claimed should've been on the email. It wasn't! I had to download unwanted app, just to redeem