Thermal

GenusCore.com

About this app

Thermal puts your geyser in your pocket. Monitor live tank temperature, track energy and water usage, schedule heating, and get alerts — from anywhere.

WHAT YOU CAN DO

• Live status — top, middle and bottom tank temperatures at a glance, with an online/offline indicator.
• Operating modes — switch between Off, Element + Heat Pump, Heat Pump Only and Element Only to balance speed and efficiency.
• Boost — heat to a higher target on demand; the controller manages the cycle for you.
• Heating windows — schedule when your geyser heats to match your routine and save on power.
• Usage insights — daily energy (kWh) and water (litres) with cost estimates.
• Alerts — low-temperature and rapid-drop notifications so you catch problems early.
• Secure account — manage your profile and password; your data is encrypted in transit.

WHY USE THERMAL

Thermal is designed for homeowners who want a hotter shower for less — clearer control, less guesswork, lower bills. You'll need an account from your installer/provider to sign in.

SECURITY & PRIVACY

Your data is encrypted in transit and tied to your account. Thermal supports POPIA/GDPR data-subject rights. Privacy policy: https://thermal.greysensegroup.co.za/privacy

What’s new

Open a unit's Diagnostics view from the fleet — live telemetry, heating check, faults, alerts and error-code history — even before QC sign-off. New ticket management: installers manage and escalate tickets to admins; admins resolve; clear status timeline. Bug fixes and polish.