Nothing but issues. KT is far superior in every way. First off, GeoTab will periodically just log me out for no reason. I'll try logging in again, but even though all my info is completely correct, it'll insist I have the wrong user name or password. It worked fine for 3 weeks, then did it again, and I just.. Can't get into the app now. The UI is awful, not very user friendly, and looks like it was created in the late 90s. Stick to KT if at all possible. Much more responsive/intuitive.
52 people found this review helpful
August 10, 2020
Hey I'm sorry that you are running into these issues. If you can email us with your username we will be able to help resolve these concerns for you. Androiddrive@geotab.com
App works well. the only problem is when app ran in the background, it used to tell me when I was within 2 hrs of my break or my drive time etc, it stopped doing that, and now I have constantly chech it.
7 people found this review helpful
December 8, 2022
Thank you for your kind feedback. Would it be possible for you to reach out to us at firstname.lastname@example.org with few more details and we would like to look in this right away.
Horrible, goes into onduty status as you're driving down the hiway. Constantly disconnecting from the vehicle. Then as your sitting in the vehicle, off duty, it will say vehicle is out of range. And the only solution they come up with...disconnect the transponder box and delete the app. Re-connect after an hour or so, and download the app again. I was using geotab, I bought something not requiring elogs for the past 3 years, now back using geotab. Same problems, they haven't fixed a thing.
2 people found this review helpful
January 19, 2023
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at email@example.com and would like to connect with you.