Benepass

Name: Benepass
Availability: InStock
Rating: 3.6857142448425293 (86 reviews)
Author: Benepass, inc.

Benepass, inc.

3.7

86 reviews

10K+

Downloads

Everyone

About this app

The flexible benefits platform for people-oriented companies.

Benefits that adapt to your lifestyle. View your benefits and spend them where you want, when you want, how you want with the Benepass app and Visa card.

Updated on

Dec 8, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, App activity and 2 others

This app may collect these data types

Personal info, Financial info and 3 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

3.7

85 reviews

Thomas Zhang

August 27, 2025

useless and worst app ever. not only you cannot find any real phone numbers on the app, you can't even do any live chat with any real customer service. all you get is a delayed message system that will respond after 24 hours. So a single customer service case may take months to be discussed in details this way, if ever.

1 person found this review helpful

Benepass, inc.

August 28, 2025

Hi Thomas, thank you for sharing your feedback. We understand how frustrating this can be, and we’re glad to see you’re already in touch with our support team. We’ll continue working with you through your open request in the app to help get this resolved.

J K

December 17, 2025

complete junk. no phone number to call. trying to get problem resolved takes weeks. much better hsa plans elsewhere.

Benepass, inc.

December 18, 2025

Hi there- thanks for sharing this feedback. We’re sorry for the frustration and would like to help. Please contact our Support team directly from your account by opening the menu sidebar and selecting Contact Support. When you reach out, please reference this review along with your account questions so we can assist you. We're here to help!

Ty Andratschke

May 22, 2024

Ok all things considered. Biggest complaint is that when checking your card details, if the listed address is too long it gets cut off. There is no option to copy the address, and no way to scroll to see the full address either. In my case it cut off the first few numbers to the address, so you have to check through web if you want to be able to use it for anything. Also, some accounts such as the "lifestyle savings" are very vague in what they cover. Very responsive & helpful customer service.

Benepass, inc.

May 23, 2024

Hi Ty, thanks so much for the detailed review! Could you please reach out to us directly at https://support.getbenepass.com/hc/en-us/requests/new and provide screenshots of the address issues you're encountering on the mobile app so we can troubleshoot together? Thank you!