
Christa Fedderson
I did a hard reset due to fraud. Ever since then, I have been unable to use my mobile number to sign up, as I do not receive the verification code sent via SMS. I have tried everything. From clearing cache and data, including uninstalling and reinstalling the app, shutting off and restarting the device, checking blocked numbers and notifications, down to talking to my provider and the developers. The SIM card had been reset, and the developers say it's the device or provider. Nothing has worked.
12 people found this review helpful
GET Group NA
December 29, 2023
Hello,
Thank you for reaching out and submitting a review.
We are sorry for the inconvenience.
You may have to contact your phone provider to see if there is an issue with receiving codes like this.

Brian Spencer
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Setup process went smoothly, but I'm not paying a subscription when I can carry my existing license card in my pocket for free. UPDATE: I signed up for the trial for this to see if it would be worth it. The only place I've been that accepts it is the SLC International Airport. Their computer for checking it was down so I had to use my physical ID 🤷. I love the *idea* of going wallet-free. Especially with my car key on my phone now too. But so far, it seems like adoption just isn't there.
38 people found this review helpful
GET Group NA
October 23, 2023
Hello Brian,
Although fully legal as ID in Utah, not every business knows about GET Mobile ID yet. You can find an updated map of all Utah businesses accepting mobile IDs here: https://mobiledl.us/states/utah-mdl/. We are continuing to expand the number of establishments accepting mDLs.

Nick Richmond
Can't transfer to my new phone. It's not a carrier issue, not a phone issue. It's the app. The SMS won't send to my phone. I don't have any blocks on it. Carrier doesn't have any blocks for 'SMS of these types' whatever that means. 100% hope Utah moves to a different mobile ID solution.
1 person found this review helpful