Luko - N°1 Neo-insurance

3.3K reviews
Content rating
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About this app

Why make things complicated when you can make them simple?
We help you take care of what matters to you, with hassle free, transparent and fair insurance services. Insurance, prevention, contract & claim management, the Luko app is there for all these needs, anytime, right from your pocket ↓

Choose efficient insurance, on your own terms, no strings attached:

- Access the details of what’s included or not, at a glance
- Get covered in 2 minutes online
- Chat with our best-in-class customer service, every day of the week
- Download or share your proof of insurance
- Add beneficiaries or options in a click
- Terminate your contract without notice

Hassle free claim management, with a dedicated expert

- File your claim directly in the application, in 5 minutes
- Add easily documents, photos and videos
- Access to your claim status and updates 24/7
- Get a dedicated expert to follow your claim from A to Z

Cover everything that matters to you, at the best price

- Mortgage insurance: cover your mortgage and save up to 15 000€ by switching to Luko
- Home insurance: protect your home & everything in it, save up to 20%
- Landlord insurance: insure your asset
- E-scooter insurance: cover your civil liability from 3,50€

and many more to come!

Benefit from integrated home services to care for every of your home needs :

- A network of trustworthy repairmen for your repair & overhaul needs
- Video calls to get advice from our home experts
- Tutorials and tips to handle your daily maintenance work
- Weather alerts in case of upcoming risky weather events
Updated on
Apr 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.24K reviews
A Google user
June 16, 2019
The subscription process was beautiful. I could access chat support on a Sunday, and in English, - which is an HUGE deal in a country like France. The terms were super simplified and easy to understand. Seamless process, and an actually helpful support executive. And they have an app, for chat support directly when in distress! I'm floored! Taking away one star for the app, which seems much lower quality than the website.
25 people found this review helpful
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Dee Molloy
May 18, 2023
Subscription was easy and cheap online from my computer. I would like at least the option of a desktop app for making a claim, not be forced to download a mobile app. But when I did use the app, it was easy enough. The app questionnaire didn't always have correct features: eg: multiple choice was better than either-or for damage to my property vs owner property. Whenever the asks me for new documents, it only gives me two options: Continue (obey robot immediately) or Cancel. Feels coercive.
19 people found this review helpful
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Walter Fortino Velázquez
February 8, 2022
Horrible experience at every level. My claim stayed open for more than 20 days. I reached out 5 times during that period, I got nothing but generic messages asking for patience. Switched to a much better, efficiently and even cheaper insurance. Thanks for nothing.
7 people found this review helpful
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What's new

An improved interface design, better stability, and minor fixes: here is what we have to offer with this update. As always, our goal is to make your life easier and manage contracts even more pleasing. Got a comment or an idea? Your feedbacks are more than welcome to help Luko grow so please come and talk to us on the chat. And if you like the app, we'd love it if you could rate it!

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