
Zach Dlugi
Glad I didn't have to pay for this. Only good thing is the home insurance discount. System kind of works. It took about 50 tries to get the bridge connected. The door sensors work, but they also go off randomly throughout the day, so I'd have zero confidence in them especially without a camera. I have a strong wifi signal and have resynced them multiple times. I've decided to just turn them into temperature sensors lol so I guess I got something.
7 people found this review helpful
Hi zach,
Sorry things haven't been perfect so far! I'm glad you were able to get everything set up. Our team would have been happy to offer support along the way!
Regarding your alerts, make sure your sensors are not near other magnets to maximize the accuracy. I'll be in touch with an email with more suggestions soon.
Best,
Julian @ Notion

Babak Salamat
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The biggest issue that I had with the app on Android Pie was that notifications were not being delivered. After the notion support contacted me, it turned out that the setting of the app to detect location was set to off by default and I had chosen to receive notifications only when I was away from home. However, the app was unable to detect my location and didn't send notification. After manually enabling location detection in the app, notifications started getting delivered. Notion customer service is really great. Julian from the customer service team was very helpful in checking everything with me step by step until the issue was resolved.
5 people found this review helpful
Hi Babak,
Thanks for your review. I'm very sorry for the trouble with your notifications! I'll reach out via email shortly to see if I can help troubleshoot.
Best,
Julian @ Notion Support

Shaun Richardson
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Unlike the reviews I read before I performed installation, I had no problems at all connecting to the bridge or connecting sensors afterwards. I got this package for free from Hippo insurance, which provides a discount if you use it. I placed the bridge in a central part of my home and the sensors on two doors. I will say when you turn the sensors on the first time by removing the tab, if you scan it right away they're not recognized, it needs like 30-60 seconds before to connect.
6 people found this review helpful