GIGM.com

- August 17, 2017

Everyone

Maps & Navigation

( 298)

Description

The official mobile application of GIGM.com.
This application is very simple and easy to use. You can book your bus travel ticket without boundaries. Accessible anytime anywhere.
You can also track all your booking activities and get up to date information from the mobile application.
Guess what's new? You can now subscribe for a pick up service right from your mobile app, by this we mean that you can save yourself the hassle of going to a GIGM terminal or shorten your travel time by opting to be picked up from any of our several pick up locations. Indeed, we are taking road transportation within Nigeria to another level.

This application basically brings road transportation closer to you in a unique and convenient way.

So what are you waiting for? Join the community of people, utilizing this application to solve road travel needs everyday.

Reviews

4.0

298 total

5 166

4 46

3 29

2 23

1 34

Augustine Ehimare

Please do something about your customer care center. I tried to pay with the new ussd code without success. I prefer the old payment method, I suggest you work on the ussd code payment method or allow the option of webpay

Egwim Udochukwu

Good company but customer service is fast becoming wack-crappy service. Zuba terminal Abuja is horrible and doesn't keep to departure time. Up your game, explore new routes and be the best

Please GIGM what's up with the 2weeks interval update? Everytime I try to use this app it keeps telling me to update, I updates it 2weeks ago and now am updating it again the same thing about a month ago. Please do something about this

Jane Nkechi

I have tried more than thrice to use this app without success. I can't book, I keep updating without any glaring success with booking for any trip.

Ojurongbe Lanre

Useless app Useless organisation. I regret using this people. Use at your own risk.

Yinka Olu

Continuous bad customer service. Emails are NEVER replied.

User reviews

Augustine Ehimare August 19, 2017

Egwim Udochukwu September 3, 2017

Good company but customer service is fast becoming wack-crappy service. Zuba terminal Abuja is horrible and doesn't keep to departure time. Up your game, explore new routes and be the best

August 24, 2017

Jane Nkechi August 26, 2017

I have tried more than thrice to use this app without success. I can't book, I keep updating without any glaring success with booking for any trip.

Ojurongbe Lanre August 25, 2017

Useless app Useless organisation. I regret using this people. Use at your own risk.

Yinka Olu August 23, 2017

Continuous bad customer service. Emails are NEVER replied.

Oladele Fisayo September 6, 2017

This app is really great... Felt like I was booking a flight.. So useful

Destiny Erhagbai August 28, 2017

Been a Customer for over 8 years now... God is Good the Best... The App is so Awesome... Easy to Use

August 17, 2017

Good company but customer service is poor. Especially at Utako (Abuja) terminal.

Reginald Obinna August 29, 2017

I dont buy the idea of updating the app every two weeks get it fixed if the only update I see is bug fixes

ikenna ihekweazu September 14, 2017

Please include Departure time in the app so customers who have booked can be reminded of their departure time in case they forget.

aibangbee osarobo August 31, 2017

This app is amazing. It looked like I was booking a flight. Thanks for this innovation.

Patrick Patrick September 14, 2017

Most organized coy with good conduct pilot's,.... maintain your quality services.....My best transit company so far!!!!

henry oyinze September 2, 2017

The best app by a Nigerian company that works without a glitch

lanray tiamiyu August 28, 2017

It cool expect for network issues

Michael Denwi August 22, 2017

Better than the former one.

Samuel Chetachi August 21, 2017

Ease stress of paying at the terminal

Godfrey Benson September 1, 2017

Great. Keep it up.

Christo Irabor September 5, 2017

Great App

victor Osadebe August 19, 2017

Its great

John Pinmo August 21, 2017

great

Jude Onukwu August 15, 2017

I think it's a great concept but a lot of work still needs to be done. I cannot edit my profile to change the phone number because it picked my next of kin number as mine. Booked but it didn't show transaction was completed. Does not show a receipt, ticket for boarding. If this is done, it will allow the online customers, complete their transactions online. Add a FAQ page. Thanks.

The GIG Group August 16, 2017

Hello Jude, thank you for your feedback. We would like you to know that these issues have been fixed. We appreciate your confidence in our brand.

August 15, 2017

The app is customers friendly but God is good is rubbish no customer service paid for 6:30 bus but left by 8:10 becos the bus didn't get filled people who paid cash left by 6:30 pls I advice u don't pay for this online u will regret it and miss ur appointment. Thx

The GIG Group August 16, 2017

Dear Guest, we sincerely apologize for the service failure experienced at our terminal. We remain committed to service excellence and continuous improvement. Thank you for your feedback.

Michael Kolapo August 16, 2017

This is the second time I have notice this happening. I update the app and when I try to use it, it gives an error message that there is no booking associated with my numbers. All previous booking have been deleted.

The GIG Group August 16, 2017

Hello Michael, thank you for your feedback. We apologize for the difficulties with your previous booking. Going forward, all your bookings would be linked to your account.

kemdil Anyaoku August 9, 2017

Good app but the updates are so frequent I hardly get to use a version twice.

Neburagho Bemigho August 11, 2017

So far u guys are d best

Caleb A Caleb August 15, 2017

Please I don't like it... I please put fares going to Portharcourt.. Thanks

Nkemka C'merije August 9, 2017

I haven't been able to book a bus since I downloaded it. Deleting it now.

The GIG Group August 10, 2017

Hi Nkemka, we appreciate your feedback. Be assured that this challenge has been fixed in our latest update. You can now book bus tickets or hire a vehicle seamlessly from our mobile application and enjoy up to a 20% discount.

ken odenigbo August 15, 2017

Good app, good service! 👍

williams ebagua August 21, 2017

Great app.

PETER ADIGWE August 11, 2017

Is Good.

chukwuka francis June 30, 2017

I think u guy r doing a great work keep it up and for does saying they can't login, it happen to me but I later find out dat I use my girlfriend number to open d account please try to check d number and password u used before.

Karina Berepubo June 28, 2017

So I just downloaded this app and I'm trying to book but it keeps going off and saying sorry unfortunately GIGM has stopped working. It's really frustrating

Greg Ugo July 30, 2017

I have not been able to use this app since I downloaded and registered, when I try to book a ticket, it shows "sorry unfortunately gigm is not working".I go to the terminal to book tickets but your services are 90% top notch but the app, no way..

Vee Viral June 27, 2017

very nice app. But your update is too much. Update every week. I'm tired. Do everything at once

emmanuel yaovi July 22, 2017

Why am I not getting the OTP code to confirm my number? Please fix up, it's urgent. Thanks.

Hauwa Joshua July 6, 2017

The app is OK But your services are not good U will take jos and abuja then stop at abuja Refusing to take people to jos Is not fair and is wrong

July 2, 2017

The constant updates are not helping matters ,its becoming increasingly difficult to make a. Smooth transaction.

Sir H July 1, 2017

Its really So Cool,,, but the sign up is not working... Showing user already Exist. Or is it because of the discount?

The GIG Group July 1, 2017

Thank you for your review Sir H. You can use the "Forgot password" option to reset your password and Login.

July 3, 2017

I'm trying to login for a month now... I have waited for my OTP code for a while still have not gotten it

What's New

Discounts

Rescheduling

Because we know that life can be uncertain, we have created a reschedule feature on our mobile application. Now you can book your trips and reschedule at your convenience, should the need arise.

Hire a Bus

Hire a bus online now from one of our range of comfortable buses.

Pick Up Service

Our pick up service feature has a new look.